Manager, Application Technology

Summary: We are looking for a hands-on technical leader who has experience implementing and managing financial applications and technical team members supporting them.

Our Story & Purpose:

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If youre interested in joining their team of 2700 diverse individuals and accessing competitive rewards and benefits all while knowing you are part of a greater movement then apply today!

Your Role in Supporting Our Members:

As the Manager Application Technology for our Finance IT team youll lead the development integration delivery and ongoing management and support of technology solutions across a variety of financial applications to improve both our staff and member experience. You will be an individual contributor your first couple of months as you work with our business partners to identify the financial technologies they need then hire a small team with the expertise to implement manage and enhance those technologies. Then youll lead that team. This includes working with vendors our business partners and other internal Technology teams. While this is an ongoing operational leadership role your first major project will be leading and implementing a new Enterprise Resource Planning (ERP) system.

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office or Ontario home based office. Vancouver-based candidates may be expected to come into office at least once per week.

How Youll Make an Impact:

• Coordinating team and vendor resources to support business applications used by Accounting Financial Planning and Analysis Reporting and Treasury team members.
• Leading the upcoming ERP system implementation including planning (likely in coordination with a Project Manager) management of your own teams efforts in the implementation vendor coordination and business stakeholder engagement.
• Authorizing and overseeing IT change requests to ensure changes align with business requirements and follow configuration and release management procedures.
• Monitoring production changes to ensure adherence to IT standards and minimal impact on business operations following the systems development life cycle (SDLC).
• Building a deep understanding of Vancitys technologies applications member needs strategic goals and industry standards.
• Collaborating across the organization to evolve and prioritize backlogs manage application roadmaps assess opportunities for enhancement and support high-quality solution delivery.
• Partnering with business stakeholders to define technical solutions assess feasibility prioritize feature delivery and deliver improvements that meet member and business needs.
• Monitoring application performance preparing metrics on the health of your applications and processes analyzing data and ensuring availability of 24-hour support.
• Managing application development and support activities to maintain compliance ensure vendor support and optimize systems for efficiency.
• Contributing to a culture of continuous improvement knowledge sharing and collaboration across teams.

What Youll Bring to the Team:

• Post-secondary education in Computer Science Information Technology or a related discipline; or equivalent knowledge gained through work experience and courses.
• Minimum 5 years of experience in IT application management systems support or technology delivery with at least 2 years in a leadership capacity.
• Experience configuring an enterprise software application using more than a Graphical User Interface (GUI) such as via XML JSON or by writing code in the past 2 years.
• Experience leading ERP implementations and working with ERP systems (e.g. SAP Oracle Microsoft Dynamics) is strongly desired.
• Experience coordinating cross-functional teams and managing vendor relationships.
• Knowledge of SDLC ITIL practices change management and release management processes.
• Strong understanding of application performance monitoring reporting and optimization.
• Ability to partner with stakeholders to define business requirements and translate them into technical solutions.
• Excellent communication and collaboration skills to build trust with both technical and non-technical audiences including executives.
• Strong problem-solving skills and the ability to lead through complexity.
• Experience in the financial services industry or with banking applications is considered an asset.

Youll Thrive Here If You Are:

• Strategic You align application technology decisions with business goals and member needs.
• Collaborative You bring together cross-functional teams and vendors to achieve shared objectives.
• Decisive You make informed decisions quickly balancing risk compliance and business priorities.

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

The salary range for this role is $102200 to $153200. Base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Posting Deadline: Posted until filled

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Manager