Development Assistant (Part Time)

The Development Assistant will support the Data Team in maintaining accurate donor records streamlining communications and assisting with acknowledgment processes. This role combines one-time organizational projects with ongoing responsibilities that help ensure timely donor stewardship and database integrity. By handling both administrative and data-focused tasks the associate will enhance the teams capacity for higher-level analysis reporting and donor engagement projects.

Key Responsibilities

• Respond to audience and donor emails and phone calls; update donor accounts as appropriate.
• Prepare and process donor acknowledgment materials including:
  • Assembling thank you letters and renewal mailers
  • Performing mail merges in Word for in-house thank you letters and renewals and
  • Creating mail-merge labels and packaging in-house thank you gifts.
• Compile a response guide for and by reviewing past email correspondence documenting FAQs and flagging outdated responses.
• Enhance data quality in database:
  • Merge duplicate donor records in RevCRM
  • Perform database (MVault) clean-up to ensure donor memberships align with RevCRM data including merging duplicate IDs
  • Identify and correct records where duplicate accounts exist (e.g. one active and one deceased member with matching email addresses) and
  • Assist with updating source code descriptions in RevCRM.
• Other duties as assigned.

• Strong attention to detail and organizational skills.
• Comfortable with both administrative tasks (mailings filing organizing) and data entry/cleanup.
• Experience with CRM systems preferred; familiarity with Revolution CRM (RevCRM) a plus.
• Proficiency with Microsoft Word (mail merge) required.
• Ability to manage multiple tasks and work both independently and collaboratively.
• Commitment to accuracy confidentiality and donor stewardship.

This is a part-time hourly position that is currently in person. Hourly rate of $25/hr. Part-time employees are not eligible for benefits.

Austin PBS KLRU-TV is an Equal Opportunity Employer.

All qualified applicants will be considered without regard to race sex color religion sexual orientation age national origin or disability.