Claims Service Representative (Entry-level hybrid)

The Company

At Utica National Insurance Group our 1300 employees nationwide live our corporate promise every day: to make people feel secure appreciated and respected. We are an A rated $1.7B award-winning nationally recognized property & casualty insurance carrier.

Headquartered in Central New York we operate across the Eastern half of the United States with major office locations in New Hartford New York and Charlotte and regional offices in Boston New York City Atlanta Dallas Columbus Richmond and Chicago.

What you will do

This is an important claims support role that helps keep our claims processes efficient organizing and moving. With skills in detail orientation and organization you will sort and index claims-related documents on a daily basis so our claims adjusters can begin their work in servicing our customers. Other administrative tasks will be assigned to help you learn grow and develop into the role. This is your opportunity to begin your career in the insurance industry!

Key responsibilities

• Complete jurisdictional reporting for all lines of business based on various jurisdictional requirements as well as Medicare reporting and any related error correction.
• Process billing invoices.
• Complete any necessary forms and letters to be sent to relevant parties as requested by the Claims Adjuster.
• Request and obtain relevant documentation for a claim as requested by the Claims Adjuster and ensure timely follow up.
• Mail and print letters files and other relevant claims documents.
• Perform work within vendor web portals.
• Perform research while working exception reports.
• Complete all required internal claims reports timely.
• Efficiently handle all Imaging document received via paper and email and ensure documents are forwarded to the proper claims or entities.
• Code First Notice of Loss glass and towing claims.
• Review and route loss notices received to ensure timely claim setup and adjuster assignment.
• Perform financial transaction job tasks such as cash receipts and transfers.
• Manual Exception check handling.
• Update vendor file with new vendors or updates to existing vendors.

Additional responsibilities

• Performs other duties asassigned.
• Conforms with all corporate policies andprocedures.

What you need

• Associates degree preferred or equivalent experience.
• 2 years working in a Claims environment preferred but not required.

Salary range: $33000 - $40000

The final salary to be paid and position within the internal salary range will take into consideration the individuals work experience geographic location education certification(s) or additional qualifications and scope and responsibilities within the role.

Benefits:

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay comprehensive benefits packages career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit-Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance Training and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance Hospital Indemnity Critical Illness Legal ID Theft Protection Pet Insurance
• Student Loan Refinancing Services
• Membership with Back-up Care Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• PaidVolunteer Day
• Employee Referral Award Program
• Wellness programs

Additional information

This position is a full time hourly non-exempt (overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Apply now and find out what its like to be a part of an amazing team thrive in an exciting environment and work for a company you can be proud of. Once you complete your application you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

Required Experience:

Junior IC