Admissions Coordinator Part Time

Fully Remote; Part Time 15 hours a week
Starting Hourly Pay: $24.00 an hour

Schedule: Friday 11 am -2pm

Saturday 11am - 2pm

Friday/Saturday/Sunday 5pm-8pm Arizona time

Are you passionate about mental health and ready to make a meaningful impact Embark Behavioral Health is seeking a compassionate and detail-oriented Admissions Coordinator serve as the first point of contact for families calling after hours support families through the admissions process and connect them to life-changing treatment. If youre driven to help others and thrive in a fast-paced supportive environment we invite you to apply today!

• Serve as the initial sales touchpoint converting inbound leads into clients through persuasive empathetic communication.
• Conduct discovery calls to assess needs and present Embarks treatment options as tailored solutions.
• Drive conversion by proactively following up with leads and managing the full admissions pipelinefrom inquiry to intake.
• Use CRM software (Salesforce) to track sales activity ensure lead follow-up and maintain pipeline integrity.
• Collaborate with internal teams (clinical insurance intake) to ensure a seamless high-converting client journey.
• Address objections and overcome barriers to care using strategic problem-solving and sales techniques.
• Exceed daily/weekly KPIs for calls follow-ups and conversionsyour success directly impacts lives and revenue.

• 12 years of experience in sales inside sales customer service call center or admissions role (bonus if in healthcare SaaS or medical sales).
• Proven phone sales and relationship-building skillsempathetic yet persuasive.
• Comfort handling sensitive conversations with professionalism and urgency.
• Experience working in a remote quota-driven environment is a plus.
• High school diploma or G.E.D required; associate or bachelors degree in psychology social work criminal justice or related field preferred.
• Strong working knowledge of insurance benefits and verification is highly desirable.
• Proficient in CRM systems (Salesforce preferred) and general tech tools; fast learner.

Embark is an Equal Employment Opportunity Employer.We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence diversity of viewpoints and experiences and relevance in a global society.

Embark does not discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information marital status veteran status or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.