Remote Client Services Coordinator Client Care Assistant
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
$ 25 - 35
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Remote Client Services Coordinator / Client Care Assistant
Location: Remote USA-Based Candidates Only
Company: West African Gas Pipeline Company Limited (WAGPCo)
Job Type: Full-Time Remote
Department: Client Relations / Administrative Support
About WAGPCo;
The West African Gas Pipeline Company Limited (WAGPCo) is a multinational energy infrastructure company delivering natural gas across Nigeria Benin Togo and Ghana. We support energy access and economic development in the region through safe reliable gas transportation.
Were seeking a Remote Client Services Coordinator / Client Care Assistant based in the United States to support our global client service operations provide administrative support and help manage key communications between WAGPCo and its international partners.
Position Overview;
This remote role is ideal for a highly organized detail-oriented professional with experience in customer support administrative tasks and client coordination. Youll act as a central point of contact for clients ensuring a professional and responsive service experience while supporting internal coordination across time zones and departments.
Key Responsibilities;
Serve as the primary liaison for client inquiries via phone email and virtual platforms (Zoom Teams).
Schedule and coordinate meetings across multiple time zones.
Maintain and update CRM systems and internal documentation.
Assist in onboarding new clients and managing service request workflows.
Support internal reporting client updates and documentation preparation.
Track customer service metrics and escalate unresolved issues to management.
Collaborate with commercial technical and administrative teams to ensure service excellence.
Ensure all communications are professional timely and aligned with company standards.
Qualifications;
2 years in customer service client coordination or administrative support (remote experience preferred).
Excellent written and verbal communication skills.
Strong organizational and time management abilities.
Proficiency in Microsoft Office (Outlook Excel Word PowerPoint) and CRM tools.
Ability to work independently and cross-functionally in a remote environment.
Familiarity with the energy utilities or infrastructure sector is a plus.
Bachelors degree in Business Administration Communications or a related field preferred.
Must be legally authorized to work in the United States.
What We Offer;
Fully remote position with flexible hours
Competitive U.S.-based compensation
Inclusive global team environment
Opportunity to support international energy development projects
Professional development and training support.
Required Experience:
IC
Key Skills
- Business Development
- Customer Services
- Journal Entries
- Powerpiont
- Account Management
- Communication
- CRM
- General Ledger Accounts
- Salesforce
- Project Management
- Client Services
- Payroll
- Customer Relationships
- Client Management
- Data Analysis
About Company
Operational Excellence Management System Act on own initiative to identify and correct workplace hazards, unsafe practices, security violations or environmental concerns.Respond appropriately to station and line leaks or other emergency situations and assist other team members in cond ... View more
