Supervisor- Hospitality

New York City, NY - USA

Hourly Salary: USD 32 - 35

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print mail document scanning reception and related office support services for Fortune 500 companies professional service firms and institutions of higher education. TMG is looking for highly motivated enthusiastic team players interested in a career rather than just a job. With a team of over 1500 nationwide associates TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

Responsibilities:

Responsible for providing leadership operational support ensuring TMG Best Practices compliance and client satisfaction.
This role is responsible for the training/educating of associates monitoring operations maintaining a positive working relationship and on-going client interface to ensure consistency and continuity of service delivery.
Operate within the policies procedures and established structure to oversee the relationship and manage change.
Must possess supervisor skills to handle multiple locations and be able to multitask in high-pressure situations.
Strong leadership skills along with communicating effectively with many different types of people.
Responsible for supporting daily hospitality operations including the ordering stocking inventory and presentation of supplies across kitchen pantry and conference areas.
This highly visible role requires a proactive service-minded individual with prior hospitality experience and a commitment to maintaining a clean welcoming and well-stocked workplace environment.
Maintain the cleanliness and readiness of conference rooms kitchens and pantry areas.
Prepare and serve coffee; run and empty dishwashers; restock utensils cups and dishware.
Order and maintain inventory of hospitality supplies and consumables.
Monitor stock levels and ensure timely restocking to avoid shortages.
Track usage and maintain accurate inventory records.

Customer Service & Team Support:

Deliver prompt courteous service to employees clients and guests.
Work collaboratively with office services and facilities teams to ensure a seamless hospitality experience.
Respond to service requests and resolve issues quickly and professionally.
Cross-train and assist in other office service functions as required.

Other duties as assigned by manager.

Qualifications:

High School diploma or equivalent (GED).
1-3 years experience
Excellent customer service skills; must possess a can do attitude.
Excellent communication skills both verbal and written.
Ability to effectively work individually or in a team environment
.Competency in performing multiple functional tasks.
Attention to detail.
Extends exceptional hospitality and customer service
Quick Learner comfortable learning new set-ups and ability to manage multiple priorities
Provides prompt courteous assistance to each guest and staff member

WATCH Where Service Matters:

Required Experience:

Manager