Service Technician

Springfield, VT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Service Technician

Goetze Dental

Springfield MO 65807

Job Characteristics:

Goetze Dental is seeking an energetic outgoing motivated individual with a desire to explore the ever-changing landscape of the dental industry. The position requires that an individual constantly be on-the-go often times requiring visits to multiple offices in a single day. Within these offices a technician may be faced with unique service issues and it is up to that individual to combine knowledge experience and other available resources to diagnose and repair the order to be successful in this role one must remain organized at all times. A sense of urgency creativity high detail orientation and strong written and verbal skills will only improve ones ability to be successful. A Goetze Service Technician is responsible for providing a superior customer experience throughout all aspects of a customers service needs.

Job Requirements:

A valid drivers license and a clean driving record
Flexibility in schedule to accommodate the occasional need for overtime work including possible overnight travel
You must be able to lift up to 100 pounds- job requires an individual to lift load and unload heavy equipment
Ability to comply with the company uniform and dress policy

Duties and Responsibilities:

Provide on-site repair delivery installation and maintenance of dental equipment in a courteous and professional manner
Determines parts supplies and/or tools necessary to complete service requests and ensures customer acceptance before continuing service
Trains customer on the proper use and maintenance of equipment when necessary
Ability to provide alternative equipment options when necessary
Maintains a clean and professional van obeys all traffic laws and keeps appropriate levels of van inventory
Complies with Enterprise Fleet Management DriverCheck and Goetze Dental Dress Code policies
Attends all required manufacturer Federal/State and company trainings and follows their guidelines for repair movement or modification of equipment
Utilizes SAP Field Service Management and Goetze Dental Procedures to process work orders
Submits all job related paperwork within the required time frames
Works closely with assigned dispatcher to schedule calls and improve routes
Communicates with all team members
Understand and utilize the basic Goetze systems: email phone internet Paycor SAP etc.
Participates in special projects and performs other duties as required

Job Skills:

An ideal candidate will possess a minimum of a High School Diploma (or equivalent); technical training in the medical and electronics field is preferred. General mechanical aptitude with prior experience in the areas of dentistry medical carpentry plumbing HVAC electricity and/or electronics is preferred. A preferred candidate possess working knowledge of mechanical and electrical systems Windows-based programs computer systems and other peripherals. Strong candidates show competencies in customer service organization problem-solving communication and interpersonal skills.

About Goetze Dental:

A Family Tradition of Excellence.

Goetze Dental is a family-owned business serving dental practices since 1884. We proudly serve over 10000 dentists in nine Midwestern states. Our centrally located Kansas City Missouri distribution center allows us to ship supplies to most practices within one day.

We provide quality products education and service to the dental profession. We aspire to be the model dental distributor in all our markets creating win-win relationships with all our stakeholders within a high-performance environment.

Goetze Dental is an Equal Opportunity Employer and drug free workplace. Only qualified candidates of interest will be contacted.

Job Type: Full-time

Starting Range: $20.00/hour
Pay may depend on skills and/or qualifications

Experience:

Dental: 1 year (Preferred)
Mechanical: 1 year (Required)

Education: High school or equivalent (Required)
Location: Springfield MO (Required)
Additional Compensation: Bonuses
Work Location: On the road

Benefits:

Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
Flexible schedule

Pay Frequency: Bi-weekly

Schedule:

Monday to Friday
No weekends

Required Experience:

Service TechnicianGoetze DentalSpringfield MO 65807Job Characteristics:Goetze Dental is seeking an energetic outgoing motivated individual with a desire to explore the ever-changing landscape of the dental industry. The position requires that an individual constantly be on-the-go often times requiri...