Service Technician
Service Technician
Posted on :
05-10-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-10-2025
Job Description
Service Technician
Goetze Dental
Springfield MO 65807
Job Characteristics:
Job Characteristics:
Goetze Dental is seeking an energetic outgoing motivated individual with a desire to explore the ever-changing landscape of the dental industry. The position requires that an individual constantly be on-the-go often times requiring visits to multiple offices in a single day. Within these offices a technician may be faced with unique service issues and it is up to that individual to combine knowledge experience and other available resources to diagnose and repair the order to be successful in this role one must remain organized at all times. A sense of urgency creativity high detail orientation and strong written and verbal skills will only improve ones ability to be successful. A Goetze Service Technician is responsible for providing a superior customer experience throughout all aspects of a customers service needs.
Job Requirements:
- A valid drivers license and a clean driving record
- Flexibility in schedule to accommodate the occasional need for overtime work including possible overnight travel
- You must be able to lift up to 100 pounds- job requires an individual to lift load and unload heavy equipment
- Ability to comply with the company uniform and dress policy
Duties and Responsibilities:
- Provide on-site repair delivery installation and maintenance of dental equipment in a courteous and professional manner
- Determines parts supplies and/or tools necessary to complete service requests and ensures customer acceptance before continuing service
- Trains customer on the proper use and maintenance of equipment when necessary
- Ability to provide alternative equipment options when necessary
- Maintains a clean and professional van obeys all traffic laws and keeps appropriate levels of van inventory
- Complies with Enterprise Fleet Management DriverCheck and Goetze Dental Dress Code policies
- Attends all required manufacturer Federal/State and company trainings and follows their guidelines for repair movement or modification of equipment
- Utilizes SAP Field Service Management and Goetze Dental Procedures to process work orders
- Submits all job related paperwork within the required time frames
- Works closely with assigned dispatcher to schedule calls and improve routes
- Communicates with all team members
- Understand and utilize the basic Goetze systems: email phone internet Paycor SAP etc.
- Participates in special projects and performs other duties as required
Job Skills:
An ideal candidate will possess a minimum of a High School Diploma (or equivalent); technical training in the medical and electronics field is preferred. General mechanical aptitude with prior experience in the areas of dentistry medical carpentry plumbing HVAC electricity and/or electronics is preferred. A preferred candidate possess working knowledge of mechanical and electrical systems Windows-based programs computer systems and other peripherals. Strong candidates show competencies in customer service organization problem-solving communication and interpersonal skills.
About Goetze Dental:
A Family Tradition of Excellence.
Goetze Dental is a family-owned business serving dental practices since 1884. We proudly serve over 10000 dentists in nine Midwestern states. Our centrally located Kansas City Missouri distribution center allows us to ship supplies to most practices within one day.
We provide quality products education and service to the dental profession. We aspire to be the model dental distributor in all our markets creating win-win relationships with all our stakeholders within a high-performance environment.
Goetze Dental is an Equal Opportunity Employer and drug free workplace. Only qualified candidates of interest will be contacted.
Job Type: Full-time
Starting Range: $20.00/hour
Pay may depend on skills and/or qualifications
Goetze Dental is a family-owned business serving dental practices since 1884. We proudly serve over 10000 dentists in nine Midwestern states. Our centrally located Kansas City Missouri distribution center allows us to ship supplies to most practices within one day.
We provide quality products education and service to the dental profession. We aspire to be the model dental distributor in all our markets creating win-win relationships with all our stakeholders within a high-performance environment.
Goetze Dental is an Equal Opportunity Employer and drug free workplace. Only qualified candidates of interest will be contacted.
Job Type: Full-time
Starting Range: $20.00/hour
Pay may depend on skills and/or qualifications
Experience:
- Dental: 1 year (Preferred)
- Mechanical: 1 year (Required)
Education: High school or equivalent (Required)
Location: Springfield MO (Required)
Additional Compensation: Bonuses
Work Location: On the road
Location: Springfield MO (Required)
Additional Compensation: Bonuses
Work Location: On the road
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
Pay Frequency: Bi-weekly
Schedule:
- Monday to Friday
- No weekends
Required Experience:
IC
Employment Type
Hourly
Key Skills
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