Service Coordinator
Service Coordinator
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Job Description
Position
Service Coordinator
Location
Calgary AB
Type
Full Time
Salary
Starting at $54000
Break Barriers. Employ Change.
At Prospect we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated respected and responded to in ways that fully develop and utilize each persons talents and strengths.
DETAILED JOB DESCRIPTION
Services without coordination can be confusing and counterproductive - thats why we have aService Coordinator. As one of Albertas leading not-for-profits Prospect lives by four words:Break barriers. Employ change. Anywhere people face barriers to employment were there to help. Submit your application to join a new program that focuses on preparing job seekers enter into the Human Services Sector.
This new program targets Albertans furthest from the labour market including individuals experiencing or at risk of long-term unemployment due to factors such as limited work experience low education or skills disabilities language barriers systemic discrimination or lack of community connection.
What will you do
- Provide orientation to Prospect and program services assess client goals and needs schedule coordinate and carry-out intake and planning meetings with clients and members of their support network arrange for accommodations or assistive technologies where appropriate determine acceptance of clients into service develop employability assessments service plans employment profiles and client schedules.
- Act as the central point of contact for the client support network from intake to completion of service.
- Collaborate with employer partners to help source train and retain quality employees within the three main streams of the program:
- Disability Services
- Continuing Care
- Housing
- Support other Prospect direct service positions in working directly with Prospect clients; providing support in order to help expand employability skills development.
- Maintain knowledge of supports and resources within the community including financial supports funders mental health service providers supports for persons with developmental disabilities crisis supports behavioral supports counseling supports and education and training supports.
What does it take to do this job
- Post-secondary education in a related field and 2 to 3 years experience with case management/service coordination in a similar industry or environment.
- Exceptional oral and written communication skills.
- Excellent organizational and analytical skills.
- Demonstrated proficiency with Microsoft Office.
- Prior experience with intake processes employability assessments accommodations and service plans would be considered strong assets.
Further Notes:
- This is currently a hybrid role offering the flexibility to work from home part of the time while also connecting with others through in-office collaboration.
- Those with a combination of post-secondary education along with professional experience may be considered.
- A reliable vehicle and valid drivers license is required for business travel.
Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:
Enthusiastic
Prospect approaches every opportunity with enthusiasm. We drive change with energy optimism and commitment. Anyone who walks through our doors can feel the positive energy.
Professional
In every facet of our work our actions show a commitment to professional management and service delivery. Prospect is accountable ethical and honest.
Innovative
Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking why not aids progress. Solutions are created when we think beyond traditional boundaries.
Inclusive
Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair healthy and high-performing environment where everyone is respected encouraged and motivated and their contributions help Prospect attain its goals.
Collaborative
Prospect seeks different perspectives. All parties must be engaged including for-profit not-for-profit funders and government. Only by understanding all points of view can we create inclusive workplaces.
Required Experience:
IC
Employment Type
Full-Time
