IT Desktop Support Administrator
IT Desktop Support Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Come work for an industry leader that has been recognized both locally and nationally as one of Top Places to Work!
Responsibilities:
- Provide day-to-day support for desktop systems and related infrastructure at our Westpark location including hardware software and network components.
- Coordinate and execute installations repairs upgrades and troubleshooting activities to ensure optimal functionality and performance.
- Facilitate the creation and management of Active Directory (AD) accounts/users and Exchange accounts/mailboxes within O365 and on-premises servers ensuring seamless access and communication capabilities for users.
- Travel to our Greens Rd. location as needed to address support issues and maintain consistency across sites.
- Collaborate with IT teams and stakeholders to identify and implement solutions for hardware software and network-related problems ensuring minimal disruptions to operations.
Skills Required:
- Strong interpersonal and communication skills
- 5-7 years of experience supporting diverse software/hardware products
- Proficiency in Microsoft O365 Suite particularly OneDrive
- Expertise in rebuilding and configuring desktops and laptops
- Ability to install and manage network printers
- Knowledge of network protocols and shares
- Experience with VMWare virtualization technology is a plus
- Familiarity with Active Directory and user account management
- Competence in Outlook/Exchange for email and communication systems
- Understanding of Cisco VOIP systems
- Proficiency in managing Terminal Servers
- Strong troubleshooting abilities
- Knowledge of Linux/Unix systems is a plus
Education and/or Experience Required:
- Bachelors/Associates degree in IT CS MIS or equivalent work experience
- Extensive experience working in a team-oriented collaborative environment
Physical Requirements:
- Regularly use hands to operate computer keyboard and telephone
- Frequently sit and reach with hands and arms
- Occasionally stand and walk
- Occasionally lift and/or move up to 50 pounds
- Specific vision abilities required include close vision and ability to adjust focus
Required Experience:
Unclear Seniority
Employment Type
Full-Time
