Virtual Assistant (remote)
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Job Location:
Dickson County, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Select Pointe LLC is currently looking for a Virtual Assistant on our online team. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. The Virtual Assistant is an integral part of the companys online management team. Leading the Customer Service Representatives the Virtual Assistant enjoys creating and managing systems is a hands-on problem solver and has a passion for exemplary customer service. We offer competitive base pay bonuses based on team performance paid time off paid Company holidays and benefits including medical dental vision and voluntary life! If this opportunity interests you and you meet the criteria we encourage you to apply!
Responsibilities
The work of the Virtual Assistant will be fast-paced multi-faceted engaging challenging and rewarding. The primary responsibilities of the position include:
Managing input of customer contracts
Ensuring data accuracy through audits and quality assurance checks
Assisting with routing and scheduling
Delivering 5-star customer service with every customer interaction
Responding to daily tasks including emails voicemails alerts tasks past dues and reminders
Developing and managing systems for office efficiencies
Maintaining customer accounts
Hiring and training office staff and building the culture of the office team
Build positive relationships with peers technicians and sales professionals
Completing software audits and reports as assigned
Following up with customers and check for overall account satisfaction
Notating details on customer accounts
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond to emails and phone calls
Schedule meetings
Book travel and accommodations
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize managers calendars
Perform market research
Create presentations as assigned
Address employees administrative queries
Provide customer service as first point of contact
Key Skills
- Business Finance
- ERP Sales
- Access Control System
- Attorney At Law
- Credit
- Application Development
