Call Center Representative (remote)

Benina

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profile Job Location:

Maryland, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Call Center Representative responsibilities include:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling different topics
  • Identify customers needs clarify information research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Meet personal/team qualitative and quantitative targets

Requirements:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task set priorities and manage time effectively
  • High school degree
Call Center Representative responsibilities include: Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and/or alternatives Buil...
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Key Skills

  • Data Entry
  • Deputy
  • Drafting
  • Hibernate
  • Administration Support
  • Activex

About Company

Established in 1994 to import fresh products from France to Lebanon, U-Food grew to become leader quality products segment.. Over the last 25 years, and through continuous effort from all its stakeholders, our company counts today more than 100 employees. With 2 warehouses at Hazmi ... View more

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