Customer representative (remote)
Customer representative (remote)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Nihon-Teppan Co. Ltd is seeking highly motivated Customer Service Representative to join their team. As a leader in the manufacturing of steel products metals building materials metal processing machines electrical and electronic equipment the company prides itself on being marketing-focused innovative and fast-growing. As a Customer Service Representative you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.
Responsibilities
Answering customer inquiries via phone email and zoom
Providing excellent service to customers ensuring their needs are met in a timely and professional manner
Handling customer complaints and resolving issues in a diplomatic and timely manner
Collaborating with the accounting team to ensure customer accounts are accurately maintained
Supporting the sales team on customer orders and product inquiries
Maintaining accurate customer records in the company database
Keeping up-to-date with product information and pricing
Employment Type
part_time
