Director, Talent Acquisition

Join a Team Thats Passionate About Making Lives Better!

At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the globe specializing in customer care sales and financial services. Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results!

What Youll Do:

• Develops recommends and implements recruitment policies and procedures ensures all policy related documentation is legislatively compliant and up to date
• Provide guidance to Recruitment team on all ISO and BMS processes to ensure that team is trained and compliant
• Work with Senior Management to manage the Recruitment budget globally to ensure costs are controlled and monitor paid hiring sources to ensure cost effectiveness recommending changes where required
• Establish and manage the global talent acquisition functions. This includes resource optimization in line with business needs and ensuring a scalable recruitment model for growth.
• Work with Vice President Talent Acquisition to develop and implement a talent acquisition strategy job posting optimization recruitment market data analysis recruitment tools and processes and comprehensive recruitment campaign planning
• Overseeandmanagetherecruitmentprocessandlifecycle
• Monitor team performance against agreedServiceLevelAgreements(SLAs)withkeystakeholders and takecorrectiveactionasrequired.
• Ensurethetimelyandcost-effectivefulfilmentofallglobal openrequisitionswithqualitytalent
• Work with Senior Management to develop Recruitment strategies in line with company culture and core values with the development of recruitingstrategies(relatedtodiverse and inclusiverecruitmentredeploymentprogramcareermobilityemployeereferralprogrametc.)
• Establishandmaintain regional partnershipswiththirdparties(including recruitment agencies)relevanttoTalentAcquisitioninitiatives
• Managethe Talent Acquisitionteaminawaythatoptimizesperformanceincluding training development and guidance to the team on strategies and best practice Lead by example
• Contribute to the design of the Talent Acquisition Team compensation plans where applicable
• Ensurecompliancewithall legislative requirements andotherinternalbenchmarksasappropriate.
• Ensure all global processes are followed to ensure integrity of hire including background and reference checks
• Review employee onboarding feedback and lead recommendations for improvement
• Collaborate with Training HR and Operations and appropriate SMEs/experts to implement solutions to process gaps impacting candidates and overall efficiency.
• Partner with senior managers to drive internal and external candidate engagement activities/community partnerships in line with our core values and mission statement
• Stay abreast of emerging recruiting technologies and tools to continuously optimize talent acquisition processes enabling scale and efficient hiring in your region in line with global processes.

Performotherdutiesasrequestedbymanagement.

• Champion company core values and other company programs to engage and motivate our employees
• Other duties as assigned

What Were Looking For:

All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) French. Please note that Information security responsibilities are based on role.

Why Join Us

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

• Comprehensive Training: We offer extensive paid training to ensure youre equipped for success.

• Team-Oriented Culture: Work in a collaborative supportive environment with peers who are passionate about what they do.

• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

• Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events we foster a lively and inclusive work environment where youll build strong connections.

• State-of-the-Art Offices: Work in our modern well-equipped offices designed to enhance collaboration and productivity.

• Rewarding Work: Help businesses grow while making a real difference in peoples lives!

Get to Know Us Better! Follow us to get an insider view of our team in action our values in motion and a sneak peek into what makes us an awesome place to work!

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At Bill Gosling Outsourcing we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race gender age ability status or any other characteristic you are valued here.If you require accommodations at any stage of the hiring process we are happy to work with you to ensure you have the support you need just let us know.

Bill Gosling Outsourcing Where your career thrives!