Fraud Risk Manager

Job Title: Fraud Risk Manager

Reports To: Senior Director Risk Management

FLSA Status: Exempt

Department: Risk

JOB SUMMARY: Responsible for managing fraud losses through sophisticated risk strategies for consumer lending portfolios. This role will manage end-to-end engagements from conception to analytics and subsequent rollout in addition to contributing to our mission of building sophisticated risk strategies to advance financial inclusion and access to responsible credit.

ESSENTIAL JOB FUNCTIONS:

• Monitor performance of fraud strategies vendor solutions and processes.
• Maintain enhance and document risk platforms and tools supporting credit decisioning fraud detection and risk monitoring ensuring performance reliability and integrity across APIs data pipelines and workflows.
• Serve as a liaison across risk operations engineering and analytics teams to troubleshoot issues drive improvements and ensure alignment through clear documentation and reporting on platform configurations processes and incidents.
• Consistently provide performance trend insights to the management team to enable swift business decisions.
• Support evaluations of alternate data sources and upcoming tech-enabled solutions to drive automation mitigate first and third-party fraud losses and improve efficiency of Risk processes.
• Support business verticals in optimizing the funding process through development and implementation of innovative fraud strategies.
• Create and maintain reports and dashboards to aid senior management in decision making.
• Collect and research data; design workflows and procedures; identify data relationships and dependencies.

MINIMUM QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge skill and/or ability required.

• Bachelors degree in quantitative discipline (e.g. Mathematics Data Science Statistics Economics Finance etc.) Masters degree preferred.
• 4 years of progressive experience in fraud risk management preferably within fintech consumer lending or financial services.
• Expertise in leveraging large complex data sets to design implement and optimize fraud strategies.
• Proficiency in SQL Tableau (or other BI tools) Excel and PowerPoint.
• Experience working in a lending company or with consumer credit products strongly preferred.
• Familiarity with fraud detection systems machine learning models and identity verification tools is a plus.

COMPETENCIES:

• Customer Service: Demonstrates a service-oriented mindset providing timely and effective support to internal stakeholders.

• Attention to Detail: Maintains accuracy and thoroughness in managing data platforms and reports.
• Communications: Communicates clearly and effectively in verbal written and presentation formats; able to influence across functions.
• Analytical Skills: Strong capability to extract interpret and synthesize insights from large complex datasets.
• Teamwork: Works collaboratively with colleagues at all levels fostering a culture of partnership and accountability.
• Organizational Skills: Skilled in managing multiple projects simultaneously with the ability to prioritize and deliver on deadlines.
• Problem Solving: Applies sound judgment innovative thinking and a proactive approach to complex fraud challenges.

SUPERVISORY RESPONSIBILITY
None

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly required to stand walk reach and sit for a minimum of 8 hours with or without reasonable accommodation. The employee is required to use hands to finger handle or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds.

WORK ENVIRONMENT
While performing the logistics duties of this job the employee is frequently exposed to moderate noises such as computers printers and other light traffic noise in an office setting.

This role is in-office. Remote work may be performed from a pre-approved location as arranged and scheduled by team management and approved by department leadership.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change or be supplemented at any time with or without notice.

Required Experience:

Manager