MPL Ops Agent (Project Cargo)
MPL Ops Agent (Project Cargo)
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Job Description
The MPL (Maersk Project Logistics) Operations Agent has the ownership of the operational execution across Ocean and Logistics and is responsible for file creation coordination and closure of shipment files
We Offer:
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering this is also an environment that keeps you motivated. Youll be joining a values-led genuinely diverse and talented team that is passionate about being there for employees and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness mutual respect responsibility and care for our business and our customers.
We have an excellent compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. Were proud of that and we see it as a genuine source of strength for building high performing teams.
Key responsibilities:
- Creation and execution of customer shipments according to the implementation plan and customer requirements with regards to QHSE and reporting
- Understanding of external factors impacting Customers supply Chain &understand their sense of urgency service needs drivers and desires.
- Ability to align with customer expectations upfront & to be able torespond with suggested solutions
- Be the primary point of contact for own customers and ensure smoothexecution of the end-to-end shipment lifecycle including the inland delivery by working closely withthe customer as well as internal stakeholders.
- Proactively track shipments and notify customers of relevantdeviations from the transport plan including potential solutions oralternatives.
- Onboard customers and build strong and collaborative relationships with willingness to go the extra mile towards the customers & with focus onproviding solutions.
- Liaising and preparing transport plan with suppliers
We are looking for:
- 3 years of experience in Customer Service working for Logistics companies and 2 years of experience handling special cargo (project cargo).
- Professional working proficiency in English and Spanish.
- University studies completed in International Trade Logistics or a related field.
- Excellent stakeholder management and communication skills.
- Very organized proactive and Dynamic.
- Prioritization capabilities.
- Understanding of the local regulations.
- Strong execution mindset.
- Solution-oriented and analytical mindset.
- Team player.
- Customer oriented.
- Cost-conscious optimization and continuous improvement versed.
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Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
