Sales customer support Internship
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Job Location:
Cernusco sul Naviglio - Italy
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for an intern to join our Customer Care team in our office in Cernusco sul Naviglio (MI).
In this role you will assist with various tasks throughout the sales process from the initial stages to post-sales support.
You will work closely with both internal teams and customers gaining practical experience in a collaborative environment.
What you will do:
- Pre-Sales Support: Help team and sales colleagues with technical studies and customer assistance during the early sales stages.
- Pricing Support: Assist in preparing quotes and making sure pricing meets customer needs and company standards.
- Post-Sales Support: Support customers to ensure a smooth transition after the sale managing updates and addressing post-sales inquiries and issues.
- Customer Communication: Help in maintaining customers informed and in good relationships by addressing their needs.
- Coordination with Plant: Assist in communicating with the production team to make sure products are delivered on time.
- Data and Reporting: Use Excel to analyze data and help create reports that improve customer support processes.
What were looking for:
- Interest in data analysis and proficiency in Excel.
- Good communication skills and ability to build relationships with customers and colleagues.
Qualifications :
Qualifications:
- Currently studying or recently graduated in Engineering Business Economics or a related field.
- Comfortable in both English and Italian written and spoken.
Additional Information :
Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity marital status national origin or ancestry age disability or any other protected class
Remote Work :
No
Employment Type :
Full-time
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About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
