To deliver exceptional guest service by ensuring a smooth and efficient check-in check-out and stay experience while maintaining a warm professional and courteous demeanor at all times.
Assist guests with room assignments requests and queries.
Ensure timely delivery of guest messages mail and packages.
Handle guest complaints and concerns promptly following escalation procedures if necessary.
Ensure guest satisfaction by providing proactive service and anticipating needs.
Remote Work :
No
Employment Type :
Part-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more