Practicante de Service Desk
Practicante de Service Desk
Posted on :
04-10-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Intern/TraineeJob Description & Summary
At PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance troubleshooting issues and implementing security measures.Those in IT support at PwC will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware. Working in this area you will be responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums/channels. The guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels.
Hoy somos una red global de servicios profesionales con más de 300000 personas en 149 países que asisten a clientes en la creación de valor el manejo de riesgos y la mejora de su desempeño a través de prácticas especializadas en diversas industrias mediante nuestros servicios de auditoría consultoría de negocios asesoría legal y tributaria.
Nos encontramos en la búsqueda de grandes talentos para unirse a nuestra comunidad de solucionadores y resolver problemas importantes en conjunto Estas listo(a) para este nuevo reto
Practicante de Service Desk
Requisitos:
- Estudiante técnico a partir de 3er ciclo o estudiante universitario a partir de 6to ciclo de carreras vinculadas al área de tecnología.
- Nivel de inglés intermedio.
- Nivel de office intermedio / avanzado.
- Conocimientos de sistema operativo (windows) y ofimática/seguridad de la información.
- Conocimiento de hardware en descarte de fallas.
Funciones:
- Atención de usuarios de manera remota y/o presencial.
- Revisión de laptops QA de equipos para nuevos colaboradores.
- Realizar seguimiento de los tickets asignados y mantener informado al usuario.
- Documentar y mantener actualizados instructivos del área.
- Servicio al cliente.
En PwC trabajamos en un entorno diverso e inclusivo donde se respetan y valoran las diferencias sin importar la raza nacionalidad edad discapacidad orientación sexual identidad o expresión de género etc fomentando la igualdad de oportunidades para todas las personas.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Communication Computer Engineering Computer Program Installation Computer Programming Computer Technical Support Emotional Regulation Empathy Enterprise Architecture Incident Management and Resolution (IMR) Inclusion Information and Communications Technology (ICT) Intellectual Curiosity IT Infrastructure Upgrades IT Operations IT Operations Management IT Project Lifecycle IT Support IT Troubleshooting Object-Oriented Programming (OOP) Optimism Scripting Languages Security Protocol Analysis 6 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
octubre 10 2025Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
