Salesforce Business Analyst

At Imagine Believe Realize LLC we are driven by innovation transformation and a relentless pursuit of excellence. As an industry leader delivering impactful results we thrive on solving complex technical challenges and developing cutting-edge solutions that empower our customers and advance critical missions.

IBR is a fast-growing company fueled by passion curiosity and innovative thinking where every team member has the opportunity to continuously learn unlock their full potential and redefine what is possible in engineering and technology. If you are inspired by innovation eager to make a difference and ready to bring your creativity and expertise to a mission-focused team we invite you to join us and together we will shape the future. Lets Make It Real!

The Salesforce Business Analyst must be able to meet the key criteria below:

Location: 100% remote. This is a United States based position and candidates must reside in the continental United States to be eligible for employment.

Years Experience: 3 years professional experience

Education: Bachelors degree required

Security Clearance: IBR is a federal contractor. Applicants must be able to obtain and maintain a Secret security clearance issued by the U.S. Air Force. This agency handles and adjudicates the security clearance process.

NOTE: United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance.

Employment Type: Full Time

Work Schedules: IBR promotes work-life balance by offering flexible scheduling options. Standard business hours are aligned to the Eastern Time Zone.

Key Skills:

• Salesforce experience working as a Business Analyst
• Requirements Gathering & Management Expertise in eliciting and the defining of requirements and managing user stories functional requirements requirements analysis and acceptance criteria. Experience in translating requirements into viable concept design solutions.
• Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams
• MUST hold Salesforce Sales Cloud Consultant certification

Position Overview

As a Salesforce Business Analyst at IBR you will play a key role in designing and implementing secure next-generation solutions that support critical missions. As a member of our team you will collaborate with technical leaders business stakeholders and a multi-disciplinary team to ensure solutions are scalable secure and forward-thinking while remaining aligned with organizational and program goals. This position offers the opportunity to contribute to technical strategy within a dynamic mission-driven and customer focused environment.

This position will play a pivotal role in the system development cycle and consult with end users to evaluate business requirements into design specifications. This position will work closely with the Development teams to design code test and implement application features and capabilities for an enterprise portal built on the Salesforce platform.

Responsibilities

• Collaborates with stakeholders to elicit requirements business process and operational scenarios
• Design Business Processes by analyzing stakeholder requirements construct business process models workflow charts and diagrams evaluate system capabilities and write specifications/user stories.
• Facilitate Stakeholder Engagement Conduct discovery sessions workshops and interviews to align business needs with technology solutions.
• Translate Business Needs into Solutions Bridge the gap between business users and technical teams by defining clear scalable solutions.
• Support requirements decomposition into user stories in an Agile Development lifecycle
• Facilitate the creation of functional and technical diagrams and related artifacts
• Write Clear & Actionable User Stories Craft well-defined user stories including acceptance criteria to support Agile development.
• Analyze & Improve Workflows Assess existing processes identify inefficiencies and propose improvements.
• Configure Systems for Prototyping Set up basic configurations such as fields page layouts and workflows to validate business needs.
• Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements
• Develop process/control changes by identifying gaps/issues/areas for improvement writing improved processes.
• Map Salesforce capabilities features and best practices against business and technical requirements. Will drive optimal utilization of Salesforce systems.

Qualifications

• 3 years experience as a Business Analyst
• Must have Salesforce experience
• Must be able to obtain a maintain a Secret security clearance
• Must have a Bachelors Degree in an IT related field
• Salesforce Certified Sales Cloud Consultant certification
• Other Salesforce related certifications preferred

Must Have Knowledge/Skills:

• Professional experience utilizing Salesforce
• Business Process Analysis Mapping and Optimization Understanding how to analyze document and improve business processes across various industries.
• Requirements Gathering & Management Expertise in eliciting and the defining of requirements and managing user stories functional requirements requirements analysis and acceptance criteria. Experience in translating requirements into viable concept design solutions.
• Experience facilitating the elicitation of requirements with business customers system assessment teams test teams etc. to ensure prioritization
• Experience with documenting business (BRD) and functional (FRD) requirements systems through entire System Design Life Cycle (SDLC)
• Change Management & User Adoption Awareness of strategies to drive adoption train users and manage change effectively within organizations
• Translate Business Needs into Solutions Bridge the gap between business users and technical teams by defining clear scalable solutions.
• Write Clear & Actionable User Stories Craft well-defined user stories including acceptance criteria to support Agile development.
• Experience maintaining system protocols architecture concepts requirements and associated design documents through traceability updating procedures analyzing system and program changes.

Must Have Behaviors/Communication:

• Salesforce Business Analysts should have the ability to listen to customer needs and convert them into Salesforce features they can then convey to the customer to help shape customers expectations.
• Demonstrated experience establishing and maintaining effective working relationships in team environments and with other business organizations
• Experience preparing technical reports by collecting analyzing and summarizing information and trends.
• Problem-Solving Mindset Thinks critically and creatively to resolve business challenges with efficient solutions.
• Adaptability & Flexibility Navigates changing requirements and priorities with a solution-oriented approach.
• Empathy & User-Centric Thinking Understands the needs and challenges of end users to drive effective solution adoption.
• Strong Written and Verbal Communication and Collaboration Clearly articulates ideas writes detailed documentation and collaborates across business and technical teams.
• Curiosity & Continuous Learning Proactively stays updated on industry trends emerging technologies and best practices.

Nice To Have:

• Salesforce Ecosystem & Capabilities Familiarity with Salesforce Clouds automation tools reporting and best practices.
• Data Modeling & Management Understanding data structures relationships and best practices for migration deduplication and security.
• Configure Systems for Prototyping Set up basic configurations such as fields page layouts and workflows to validate business needs.
• Ability to obtain Salesforce certifications and CompTIA Security certifications

Application Deadline:

Applications will be reviewed as received and accepted on a continuous basis until the position is filled. Early application is strongly encouraged.

Physical Demands and Work Environment

This role primarily involves sedentary work in a workplace and/or home office environment. There are some physical demands associated with the role including:

• Extended periods of sitting and working at a computer workstation.
• Occasional lifting and carrying of equipment or materials weighing up to 20 pounds.
• Occasional travel to client sites or meetings may be required.
• Work may need to be performed in a fast-paced environment requiring quick decision making.
• Flexible work arrangements may be available based on business needs.
• Will be exposed to a wide variety of clients in differing functions personalities and abilities.

Benefits and Compensation Information
Imagine Believe Realize LLC (IBR) is focused on delivering software and systems engineering solutions to government and commercial clients. Our talent acquisition strategy is designed for career-minded professionals that value continuous learning and growth. We strive to enhance our team members ability to thrive in the workplace by creating a proper work/life balance and first-class benefits package that includes:

• Nationwide medical dental and vision insurance
• 3 weeks of Paid Time Off and 11 Paid Federal Holidays
• 401k matching
• Life Insurance Short-Term Disability and Long-Term Disability at no cost to our employees
• Supplemental insurance options
• Flexible spending accounts and Dependent Care spending accounts
• Wellness incentives
• Reimbursement for professional development and certifications
• Access to training assistance opportunities to support career growth and progression
• Hybrid and Remote work opportunities to support work-life balance

The expected salary range for this position is $80000 - $120000 USD annually. This is a good-faith estimate and not a salary guarantee as compensation may vary based on factors such as experience education skills associated role responsibilities applicable contractual requirements and geographic location.

Apply Today

If you are ready to grow your career and make an impact then we encourage you to apply today by submitting an application. We welcome you to explore additional job opportunities listed on our careers page who require alternative assistance with the application or interview process may request reasonable accommodations by contacting us using the contact information provided below:


407.459.1830

Compliance and Regulatory Statements

Equal Employment Opportunity (EEO) Statement

Imagine Believe Realize LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics such as race ethnicity color religion sex sexual orientation gender identity gender expression creed age national origin disability (including pregnancy childbirth or related medical conditions) marital status veteran status or any other applicable legally protected class in accordance with federal state and local laws.

Affirmative Action

As a federal contractor Imagine Believe Realize LLC takes affirmative action to employ and advance in employment qualified minorities women protected veterans and individuals with disabilities.

Individuals with Disabilities

Imagine Believe Realize LLC is committed to providing equal opportunity to qualified individuals with disabilities and to making reasonable accommodations to enable them to apply for positions and perform their jobs. If you require an accommodation during the application or interview process please contact Human Resources at .

Protected Veterans (VEVRAA)

Imagine Believe Realize LLC actively seeks to employ and advance qualified protected veterans in compliance with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).

Pay Transparency Nondiscrimination Provision

Imagine Believe Realize LLC will not discharge or otherwise discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action (including an investigation conducted by the employer) or (c) consistent with the contractors legal duty to furnish information.

Right to Work / Employment Eligibility

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9).