About the Role:

Grade Level (for internal use):

The Team: The successful candidate for this role will be part of the growing Commodity Insights division in Manila and a pioneering role locally.

Responsibilities and Impact:

This position is aligned to Channel Partner Excellence team and will be responsible for supporting the Channel Management group helping to launch new distribution partners and products and ensure consistency of processes surrounding S&P Global Commodity Insights Channel Partnerships.

General Operations

• Liaise with Channel Partners and Commodity Insights internal departments as necessary to facilitate operational processes

• Lead / support onboarding of new Channel Partners as well as roll out new products and enhancements across Channel Partners

• Ensure Channel Partner Excellence issues are identified and resolved timely.

• Support effort to onboard new Channel Partners as well as roll out new products and enhancements across Channel Partners

• Participate in ad-hoc projects facilitating new and existing processes between Commodity Insights and such Channel Partners.

• Support programs to motivate and enable Platts channel partners to drive new business growth

• Manage content of Partner Portal

• Address product fulfillment escalations over channel partner platforms

• Investigate discrepancies in Channel ACV and revenue reporting

• Address internal and external Sales Rep queries including billing queries

• Ensure that the team process guides workflows and RACIs are updated regularly.

General Performance Reports

• Report on Channel activity and lead generation

• Facilitate Channel Partner Pipeline

• Advanced level reporting and in-depth analysis of reports related to Channel Partner activity and revenue

• Ad-hoc reports for Channel management & Finance

• Bi-monthly presentations / updates to Channel Management

Champion on Processes / Systems

• Update teams on enhancements and new processes

• Ensure Data Governance / Compliance and satisfaction of corporate audit requirements

• Facilitate Channel Partner platform governance

• Support management of partner contracts details in Salesforce

• Analysis of product offerings and subsequent reconciliation with internal systems and feeds

Projects

• Support Channel Working Group initiatives and processes

• Roll out package level fulfilment across channel partners

• Cover for Channel Partner Excellence projects

• Ad-hoc projects and tasks as required

What Were Looking For:

Required Skills:

• Bachelors degree in Business Administration Communication or a related field is required.

• 2-5 years of experience in client management or sales operations or a similar role.

• Excellent verbal and written communication skills.

• Proven experience in stakeholder management with the ability to build rapport and trust.

• Confident and articulate with strong presentation skills.

• Strong analytical/reporting skills with proficiency in Excel and Power BI.

• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

• Experience working with CRM tools particularly Salesforce.

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About S&P Global Commodity Insights
At S&P Global Commodity Insights our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term sustainable value.

Were a trusted connector that brings together thought leaders market participants governments and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition S&P Global Commodity Insights coverage includes oil and gas power chemicals metals agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the worlds foremost provider of credit ratings benchmarks analytics and workflow solutions in the global capital commodity and automotive markets. With every one of our offerings we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow today.

For more information visit In It For You

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

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