Channel Sales Engineer (Position located in Leeds, United Kingdom)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in Leeds England (UK) visit the following links.
Careers Page: Channel Sales Engineer is a vital member of the Channel Sales team having primary responsibility for providing pre-sales technical support to prospective partners/clients for all KnowBe4 products as well as partners prospective customers. This position will help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements. The position will also educate current partners on KnowBe4 products to enable them in supporting their addition this position will collaborate directly with other business units such as technical support to address complex technical issues.

Responsibilities:

• Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
• Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
• Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
• Establish relationships with partners prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources abilities budgets and personnel as appropriate.
• Address technical issues that are impeding the closing of sales opportunities.
• Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs) for prospective partners/clients.
• Act as primary technical contact for prospective partners/clients
• Educate current partners on KnowBe4 products with emphasis on tech enablement.
• Investigate and document technical issues and communicate findings to development team or clients as required
• Create maintain and facilitate use of test environments for qualified partners.
• Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure.

MinimumQualifications:

• 2 year degree or technical degree preferred
• 2 years of technical sales or sales engineering experience required.
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome Internet Explorer etc.)
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity accountability respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

Our Fantastic Benefits