Clinic Supervisor
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Job Location:
Ankeny, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
UnityPoint Health
Clinic Supervisor
Ankeny Med Park Urgent Care and Family Medicine
Monday-Friday 8AM-5PM on call and holiday rotation
Full-time benefits
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
The Clinic Supervisor oversees daily operations of the Ankeny Med Park Family Medicine and Urgent Care Clinics ensuring efficient workflows quality patient care and strong staff support. This role provides frontline leadership for clinical and administrative teams and collaborates with leadership to meet performance and service goals.
Key Responsibilities:
Clinic Operations & Team Leadership (40%)
Manage day-to-day operations provider schedules and staffing needs.
Lead recruitment onboarding training and performance evaluations for clinical and front-office staff.
Provide operational expertise support clinic workflows and resolve staffing or operational issues.
Ensure compliance with protocols policies and safety standards.
Serve as the first point of contact for employee concerns and escalate as needed.
Patient Care & Communication (30%)
Foster clear communication between providers staff patients and leadership.
Act as liaison to support coordination of care and service excellence.
Lead clinic response during emergencies and ensure safety of staff and patients.
Compliance Finance & Quality Oversight (20%)
Support clinic goals budgeting processes and cost management.
Maintain compliance with CLIA OSHA HIPAA safety and regulatory guidelines.
Monitor environmental safety and secure protected health information.
Support strategic initiatives and department metrics.
Organizational Standards & Expectations (10%)
Demonstrate UnityPoint Healths mission vision and values in all interactions.
Meet attendance training compliance and licensing standards.
Support quality improvement innovation and team-based care.
Qualifications
Education:
RN LPN or CMA credential with a bachelors degree or equivalent experience required.
Business or healthcare management degree preferred.
Experience:
23 years of clinic operations experience preferred.
Supervisory or leadership experience in healthcare is a plus.
Licenses/Certifications:
Active RN/LPN/CMA credential.
Valid drivers license if driving for work-related duties.
BLS certification (or ability to obtain).
Skills & Abilities:
Strong leadership communication and problem-solving skills.
Proficient in EMR systems and Microsoft Office.
Knowledge of healthcare operations compliance and patient experience best practices.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
As an integrated health system, we provide care throughout Iowa, western Illinois and southern Wisconsin in not-for-profit hospitals, clinics and home health settings.
