Customer Service Representative
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Job Location:
Santa Fe Springs, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.
Key Responsibilities:
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Provide excellent customer service via phone email and in person
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Handle administrative duties such as data entry record keeping and email correspondence
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Support internal teams with customer-related inquiries and service needs
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Troubleshoot basic service issues and escalate when necessary
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Work collaboratively with peers and other departments to resolve customer issues
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Maintain a professional and friendly demeanor with clients and team members
What Were Looking For:
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Bilingual in English and Spanish required
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Previous experience in retail customer service or administrative roles is preferred
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Proficiency in using computers phones and emails
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Strong communication and organizational skills
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Dependable team-oriented and able to handle a fast-paced environment
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Positive attitude and willingness to learn
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Ability to remain calm under pressure and handle stress professionally
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
