drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Santa Fe Springs, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the Role:

We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.

Key Responsibilities:

  • Provide excellent customer service via phone email and in person

  • Handle administrative duties such as data entry record keeping and email correspondence

  • Support internal teams with customer-related inquiries and service needs

  • Troubleshoot basic service issues and escalate when necessary

  • Work collaboratively with peers and other departments to resolve customer issues

  • Maintain a professional and friendly demeanor with clients and team members

What Were Looking For:

  • Bilingual in English and Spanish required

  • Previous experience in retail customer service or administrative roles is preferred

  • Proficiency in using computers phones and emails

  • Strong communication and organizational skills

  • Dependable team-oriented and able to handle a fast-paced environment

  • Positive attitude and willingness to learn

  • Ability to remain calm under pressure and handle stress professionally

Employment Type

Full Time

Company Industry

About Company

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