Telemarketer

About the Client

Established in 2007 our client is a premium multi-asset online brokerage with headquarters in London and Sydney and offices in the Asia-Pacific South America. They provide quick and easy access to a wide range of markets including Forex Precious Metals shares indices commodities cryptocurrencies commodities and more.

Responsibilities

• Cold-call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about products features prices etc. and present their benefits
• Ask pertinent questions to understand the customers requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customers personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the companies reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Requirements

• Proficient in spoken and written Vietnamese
• Basic English proficiency
• Customer-centric
• Excellent communication skills
• Preferably a Permanent Resident in Malaysia or a Malaysian spouse visa holder
• Currently based in Kuala Lumpur Malaysia

Remuneration

Basic salary up to MYR 4000

Consultant in charge