This role will involve solving technical problems by investigating escalations identifying root causes and implementing robust long-term solutions. You will lead and run API integration projects offering technical guidance to ensure seamless implementation and reliable performance. Your responsibilities will include constructing and implementing technical test plans that consider edge cases validate functionality and ensure system reliability. You will analyze complex data sets to identify trends diagnose issues and propose actionable solutions to improve system performance. Collaboration will be key as youll work closely with clients product sales and engineering serving as a bridge between technical and non-technical teams. Youll also be expected to break down complex concepts into clear and concise explanations for non-technical addition you will provide data-driven insights and analysis to address systemic issues and enhance operational efficiency. Handling challenging priorities effectively will be important as you ensure timely resolution of critical issues in a fast-paced environment. Finally you will need to adapt to constantly evolving environments and requirements working both independently and collaboratively with cross-functional teams.
Proven experience in a Technical Operations or Solutions role.
Experience with API integration and troubleshooting including managing complicated integration projects.
Proficiency in SQL with experience writing and solving queries.
Strong analytical and problem-solving skills with a track record of resolving systemic issues.
Exemplary written and verbal communication skills.
Demonstrated ability to work independently and as part of a team in a fast-paced dynamic environment.
Expert knowledge of advertising technology and performance marketing metrics (e.g. CPA ROAS CTR)
Experience providing data-driven analysis on systemic issues.
Familiarity with concepts definitions and metrics used in the context of performance marketing campaigns.
Experience working with external clients product teams and engineering teams.
Ability to translate sophisticated technical concepts into clear non-technical explanations.
Proven track record in managing competing priorities and delivering high-quality results in rapidly changing environments.
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