Full-Time Advising Center Front Desk Administrative Assistant

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

• Serve as the first point of contact for all students and visitors interacting with the academic advising center in person and via phone.

• Assist students with registering for classes making appointments and navigating MyIvy

• Assist staff faculty and the public with questions regarding the enrollment and registration process FERPA laws and other college policies.

• Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

• Perform assigned responsibilities duties and tasks according to established practices procedures techniques and standards in a safe manner and with minimal supervision.

• Assist and support advisors as needed with administrative tasks including put not limited to event planning communication with students faculty and staff.

• Work with advisors to communicate often and effectively with students maintaining consistent and positive contact.

• Engage consistently and effectively with all offices on campus including but not limited to enrollment registrar financial aid student success counseling center and bursar.

• Order and monitor office supplies

• Assist with planning and implementing all advising events for new and continuing students.

• Work all New Student Advising and Orientation events throughout the year by entering student information and welcoming students to campus in a friendly and patient manner.

Education & Experience:

Advanced level knowledge skills and abilities attained through two years of specialized postsecondary education/training or technical/industry certification in a specific area or substantial related experience.

While formal education or certifications may be beneficial or even required for certain positions what we need are candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of administrative assistant skills will be prioritized.

Why Join Us

• Opportunity to work on innovative and impactful projects.

• Collaborate with a team of skilled professionals.

• Competitive compensation and benefits package.

• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

*All Applications must include a Resume and a Cover Letter

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.