Repairs Working Supervisor 6 month Fixed Term Contract
Repairs Working Supervisor 6 month Fixed Term Contract
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Job Description
You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for Great Places Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team motivating staff undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services.
What youll be doing
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You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM
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You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors.
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You will assist in the undertaking of property inspections in relation to repair and maintenance management voids management and provide technical support to colleagues and customers in a range of property services.
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You will provide a high level of customer service at all times behaving in a respectful courteous and polite manner to internal and external customers when representing Great Places Housing Group.
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You will promote and ensure where possible a first time fix culture is preserved through correct diagnosis multi-trade working and an effective relationship with the supply chain maximising productivity at all times.
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You will ensure an effective channel of communication between the PSM and management team and all colleagues
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You will adopt a flexible approach to work undertaking and promoting work within a multi-trade environment
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You will ensure compliance with all relevant environmental waste management and monitoring arrangements.
What youll need
- An excellent level of customer service skills in particular delivering property services
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A strong technical knowledge of repairs and voids
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The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field
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Experience of inspecting and reviewing works working within budgets ensuring commercial viability and a high quality product.
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Knowledge of legal statuary requirements and good and best practice
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Understanding of value for money and a commercial awareness
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Full driving licence
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Proficiency in use of MS Office or equivalent software
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Experience of working with housing-specific IT systems
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Qualified to minimum GCSE grade C or equivalent in English and maths
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Mobile working through job allocation and data transfer via ICT (hand-held device etc.)
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Full clean driving licence
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Knowledge & understanding of construction related Health safety & welfare legislation
What we need from you
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A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
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A passion to advocate on behalf of people and communities
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A commitment to work in partnership with others for the benefit of Great Places
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A commitment to continuous learning and improvement
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Ability to work flexibly and when needed outside normal working hours to ensure service continuity
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An ability to work in uncertainty.
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To be professional and work with integrity inclusivity and respect for diversity
What we give you in return for your hard work and commitment
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Pension DC scheme (up to 10% contribution from both colleagues and Great Places)
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WPA Healthcare scheme starts at no contribution level with 1250 of savings available per year (option to increase & add family members)
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Ways of Working We offer some hybrid and flexible working
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Annual leave Start at 26 days annual leave increasing up to 30 days within 5 years Bank Holidays
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Reward & Recognition You Count Rewards are individual rewards for going above & beyond
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Professional fees The business pays the cost of one professional role related membership fee for each colleague
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The Market Place high street restaurant & supermarket discounts gym memberships cycle to work smart tech loans and much more
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Wage Stream You can access savings opportunities and early access to wages
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Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year with activities designed around our four pillars of wellbeing these include career wellbeing mental wellbeing physical wellbeing and financial wellbeing
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services all your benefits can be used inside and outside of work.
INDLOW
The Company
Great Places Housing Group exists to improve the lives of the people living in our 25000 homes across the North West and Yorkshire. We are much more than just a landlord providing a wide-range of services and promoting partnership work to create vibrant sustainable communities.
You can find details of our story our vision and our values here.
At Great Places we are committed to using inclusive hiring embracing diversity and difference we enrich our teams with varied perspectives drive and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities backgrounds and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process please reach out to our recruitment team at.
The Benefits
The Benefits
Pension
WPA
The Market Place
Annual Leave
Reward & Recognition
Help with transport
For more information about our benefits and rewards visitour careers page.
Documents
Required Experience:
Manager
Employment Type
Temp
