Job Title: Sales Support Specialist
Client: Food Manufacturing Company
Duration: 5 Months (with possible extension)
Location: Wichita KS 67202
Shift: Onsite Monday Friday 8:00 AM 5:00 PM
Key Skills Required
- MS Office (mandatory)
- SAP order entry system (preferred)
- Strong attention to detail & multitasking abilities
Qualifications
- High School Diploma required (Bachelors degree preferred)
- 1 3 years of experience (open to more experienced candidates)
- Customer service experience beneficial
- Sales or supply chain background preferred
Responsibilities
- Process customer orders ensuring accuracy timeliness and order fulfillment.
- Partner with account managers transportation teams and external customers (retail & distribution) to ensure on-time deliveries.
- Track logistics (truck pickups/drop-offs) assist with PO creation and support new account setup.
- Drive improvements in order fill rate load efficiency and on-time delivery performance.
- Handle customer concerns disputes and claims resolution with professionalism.
- Provide market/customer insights to support strategy and pricing decisions.
- Serve as a subject matter expert for medium-to-large accounts escalating complex issues as needed.
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