Description:
The client is looking for one (1) CRM Integration Architect III
Will close to submissions on 10/6/25 4:00PM CST.
Top Required Skills & Years of Experience:
- Hands-on ServiceNow development experience with multiple implementations. (5 years)
- Proven experience as a lead developer or technical lead on ServiceNow projects. (5 years)
- Strong knowledge of ServiceNow core modules: Incident Problem Change CMDB Knowledge Service Catalog Request Fulfillment Discovery etc. (5 years)
- Proficiency in JavaScript Glide API REST/SOAP integrations HTML/CSS and AngularJS. (5 years)
Nice to Have Skills:
- Experience with Agile/Scrum delivery methodologies.
- Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF Jenkins Git).
- Knowledge of ITIL/ITSM processes and frameworks.
- Ability to interact with senior leadership and business stakeholders to provide technical guidance.
Interview Process: via Teams
Duration of the Contract: until 6/30/26 with extensions possible
Onsite or Remote Candidates must be WI residents or willing to relocate prior to start date at their own expense. 100% remote within the State of WI.
Project details:
We are seeking an experienced ServiceNow Lead Developer to design develop and implement ServiceNow solutions that drive process automation IT service management (ITSM) and enterprise-wide workflows leveraging out of box functionality. The Lead Developer will serve as a technical leader overseeing development best practices mentoring developers and ensuring scalable secure and compliant ServiceNow implementations.
Key Responsibilities:
- Lead the design development and configuration of ServiceNow modules (ITSM ITOM CMDB/Asset or others as applicable).
- Translate business requirements into technical solutions using ServiceNow best practices.
- Develop and maintain ServiceNow workflows business rules Ul policies client scripts and integrations.
- Provide technical leadership to a team of ServiceNow developers ensuring high-quality code and adherence to governance standards.
- Collaborate with stakeholders to define technical roadmaps and recommend ServiceNow capabilities that align with business needs.
- Lead integration efforts between ServiceNow and third-party systems using APIs MID servers and integration tools.
- Ensure platform stability performance and security by following ServiceNow development standards and industry best practices.
- Manage code promotion across environments using update sets application repositories or DevOps pipelines.
- Mentor junior developers and provide technical guidance code reviews and training.
- Help develop implement and maintain testing procedures for developers.
- Stay updated on new ServiceNow releases features and industry trends.
Qualifications:
- Bachelors degree in Computer Science Information Technology or related field (or equivalent experienc ).
- 5 years of hands-on ServiceNow development experience with multiple implementations.
- Proven experience as a lead developer or technical lead on ServiceNow projects.
- Strong knowledge of ServiceNow core modules: Incident Problem Change CMDB
- Knowledge Service Catalog Request Fulfillment Discovery etc.
- Experience with ITOM integrations automations Service Graph and CSDM.
- Proficiency in JavaScript Glide API REST/SOAP integrations HTML/CSS and AngularJS.
- Familiarity with ServiceNow Flow Designer IntegrationHub and Scoped Applications.
- Knowledge of ServiceNow best practices security models and performance optimization techniques.
- ServiceNow certifications strongly preferred:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- ITSM ITOM or other product-specific certifications
- Strong leadership communication and collaboration skills.
Preferred Skills:
- Experience with Agile/Scrum delivery methodologies.
- Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF Jenkins Git).
- Knowledge of ITIL/ITSM processes and frameworks.
- Ability to interact with senior leadership and business stakeholders to provide technical guidance.
Pay rate: $58/hr on W2.