Server, Lockwood (AM Shift) Palmer House a Hilton Hotel
Server, Lockwood (AM Shift) Palmer House a Hilton Hotel
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Salary Not Disclosed
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
The ideal candidate will have at least two years of serving experience a guest-focused mindset strong communication and beverage knowledge upselling skills POS proficiency and a passion for delivering exceptional customer service. Hotel experience is a plus.
Shift Pattern: AMshift with typical hours from 5:30 AM to 1:30 PM. Full availability to work weekdays weekends and holidays is required. Open availability to support mid and PM shifts is also necessary as this is a union position.
Pay Rate: $12.62 per hour
The Benefits Hilton is recognized as the best hospitality workplace in the world and the #2 Worlds Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage - For you and your Family
Mental health resources including Employee Assistance Program.
Best-in-Class Paid Vacation Sick Days and Holidays.
Go Hilton travel program: 100 nights of discounted travel.
Parental Leave to support new parents.
Debt-Free Education: Team members will have access to a wide variety of education including: college degrees and professional certifications* Pension plan to help save for your retirement.
Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
Career Growth and development
Team Member Resource Groups.
Recognition and rewards programs.
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Food Server you would be responsible for serving food and/or beverages to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Respond to guest requests in a timely friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal state local and company regulations
- Ensure serving station is well-stocked at all times
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Employment Type
Full-Time
