Client Affairs Officer

Client Affairs Officer

P0per annum

Permanent full time 36 Hours x 2

Permanent part time 18 hours x 1(Monday 6 Hours Tuesday 6 Hours Wednesday 6 hours)

Reporting to: Senior Client Affairs Practitioner

Location: Dockside Building

Closing date: 13 October 2025

Client Affairs is working hard to create a safe environment for vulnerable adults in the community and due to the increase in demand we require officers that have the skills and experience to work in a very demanding environment.

You will be joining a team that specialises in management of monies of vulnerable adults who are no longer able to manage their own finances property and assets and there is nobody else that is able to carry out this function. The team also has a statutory responsibility for Sec46 Public Health Funerals.

If you are someone that wants a new challenge in this area of work and can bring to the team your knowledge and expertise you may be just the kind of person we are looking for. The successful candidate must have:

1. Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs
2. Knowledge of DWP Benefits
3. Experience of visiting clients in their own home or at designated sites
4. Have a good knowledge of accountancy practices in relation managing clients monies
5. Good understanding of IT software packages
6. Be able to manage own caseload
7. Experience of reconciling client accounts

When applying for this post you must show that you have had the experience and are knowledgeable in this work. Please read the Job Description and the Person Specification. Applications that do not meet the specification will not be shortlisted. If you are shortlisted for the post you will be required to undergo a Word and Excel test.

Please view JD here

Closing Date 13 October 2025

Additional Information

We are committed to creating an inclusive anti-racist environment for all. When you apply for a job at Newham your application is considered on its merits regardless of your age disability ethnicity faith gender identity or sexual orientation. If you share our vision and values and you bring the experience and skills we need thats all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children young people and vulnerable adults. If you are appointed to a job that involves working with these groups you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement explaining in no more than x2 A4 sides why and how you meet the criteria for this role NO CVs.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud other unlawful or dishonest conduct malpractice and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas and your data protection rights can be found by Experience:

Unclear Seniority