Shift Supervisor F&B
Shift Supervisor F&B
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Job Description
Are you a coffee enthusiast with a flair for leadership Do you thrive in a fast-paced and customer-centric environment Join us at Bongo Javaas aSupervisorand be part of a coffeehouse chain that values passion innovation and community engagement!
Bongo Java is not just a coffee company; its a culture. We are dedicated to creating a unique and uplifting experience for our customers through our handcrafted beverages and personalized service. As a Supervisor you will play a pivotal role in leading our team and upholding the mission to strengthen communities by redefining quality in the coffee industry through 100% organic fair-trade and direct-sourced coffee from small-scale farmers.
**Key Responsibilities:**
- Lead and motivate a team of baristas fostering a positive and inclusive work environment that encourages collaboration and growth.
- Ensure the highest standards of product quality presentation and customer service are consistently met and exceeded.
- Assist the store manager in daily operations including opening and closing procedures inventory management and cash handling.
- Train and develop baristas to deliver legendary customer service product knowledge and beverage preparation techniques.
- Handle customer inquiries feedback and concerns resolving issues to ensure a delightful Starbucks experience.
- Uphold Bongo Javas brand values and operational procedures ensuring compliance with company policies and standards.
- Contribute to a clean safe and organized store environment adhering to health and safety guidelines.
**Qualifications:**
- Previous supervisory experience in the food service retail or hospitality industry is preferred.
- Passion for coffee and an appreciation for the Starbucks brand and culture.
- Exceptional leadership skills with the ability to inspire and motivate a diverse team.
- Strong communication and interpersonal abilities to build positive relationships with both customers and team members.
- Detail-oriented organized and able to manage multiple priorities effectively.
- Flexibility to work various shifts including early mornings evenings weekends and holidays.
- Minimum high school diploma or equivalent; further education is a plus.
**Benefits:**
- Competitive pay and opportunities for career advancement.
- Comprehensive training programs to enhance your leadership and coffee expertise.
- Access to partner benefits including medical dental vision and retirement plans.
- Free coffee and food discounts while on duty.
**How to Apply:**
Ready to embark on a coffee journey like no other Were excited to hear from passionate leaders like you! . Apply today and let your leadership skills shine in our welcoming and rewarding coffeehouse environment!
Required Experience:
Manager
Employment Type
Full-Time
