Portfolio Administrator (Remote)
Portfolio Administrator (Remote)
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Job Description
The Portfolio Administrator is responsible for managing their region ofFlex Financial agreements including escalations delinquency resolution auditing and booking agreements and management ofinternal and external customer interactions. The Analyst plays a key role in maintaining portfolio health by monitoring performance addressing issues and identifying opportunities for process improvement. This position is also responsible for clearly communicating portfolio health and trends to management.
What you will do:
- Provide financing options that help customers acquire Stryker products supporting better access to healthcare solutions.
- Collaborate with internal functional groups Stryker sales teams external lending partners and third-party billing agent (Great America).
- Maintain and manage a healthy portfolio of agreements by:
- Hosting monthly meetings with lenders and Great America.
- Managing and resolving escalated portfolio issues.
- Handling high email volume efficiently and professionally.
- Investigating payment transactions and misapplied payments.
- Perform account reconciliations
- Audit and book financing agreements for billing and collection by Great America including review of financing documents pricing and booking files Data accuracy with troubleshooting as needed
- Partner with sales teams lending partners and customers to resolve delinquencies and past-due agreements.
- Resolve conflicts and address escalated customer or partner issues.
- Understanding of the full lease lifecycle
What you need:
Required:
- Bachelors degree; preferrably in Accounting Finance Business or related field.
- Experience in general accounting reconciliation finance or related roles.
Preferred:
- Experience with Microsoft Office Oracle SAP or Model N.
- General accounting knowledge.
- Understanding of lease lifecycle management.
- Proficiency in Microsoft Excel.
$58700 - $106200 salary plus bonus eligible benefits. Actual minimum and maximum may vary based on pay is based on skills experience and other relevant factors.
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Required Experience:
Unclear Seniority
Employment Type
Full-Time
