Telecom Business Analyst

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Hi Im Veena your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Business Analyst will workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the CSG CPQ and Order Management system.

We are looking for a Senior Business Analyst who will:

Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets products sales delivery and operations.
Solve real-world business problems considering technical financial and operational constraints.
Take ownership of business analysis initiatives and ensure work packages are delivered on time to expected quality standards and as per scope as agreed with the Project Manager.
Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.
Contribute to our methodology to help us do things faster and better.
Be able to manage client expectations through workshop and feedback sessions.
Work as part of a team and independently when required
Be a mentor and lead a team of budding solution designers

Is this opportunity right for you We are looking for candidates who:

3 -7 years as a business analyst along with Product catalog CPQ and Order management.
Experience working as a vendor.
Hands-on experience with configuration driven systems (Salesforce SAP ServiceNow Siebel etc.)
English Proficiency in a business environment

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

Work from Home in-office or hybrid
Employee Belonging Groups
Healthcare: Dental Medical and Vision
Paid Vacation Volunteer and Holiday Time Off
And so much more!

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.

Required Experience:

Hi Im Veena your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.The Business Analyst will workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the CSG CPQ and Or...