Customer Solutions Engineer
Customer Solutions Engineer
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Job Description
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie
Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Dont be ordinary be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.
But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Lets talk about you
Do you hold expertise in Telco intricacies and possess familiarity with the following
3 years experience in implementation of small to large scale SD-WAN MPLS & Layer 2 networks
VOIP/SIP experience
NBN Access Tech (NEBS & Enterprise Ethernet)
Customer Premises Equipment
Fiber Networks Expertise
Data Center Cross-Connects Proficiency
If you possess practical know-how and hold certifications in Cisco/Fortinet like Cisco CCNA or Fortinet NSE4/5 along with a track record of implementing Hosted Phone Systems Cloud Connect and Managed Routers - you might just be the perfect fit for this position.
How will you support our Why
Understand customer needs for smooth connectivity
Collaborate with Sales on tailored designs
Configure diverse network infrastructure (Cisco Fortinet VeloCloud etc.)
Assist installation for seamless services
Deliver thorough handover documentation
Conduct product research and liaise with relevant teams
Stay updated on Aussie Broadbands offerings and network capabilities
Ready to join
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions get in touch today with our team at
Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!
Employment Type
Full-Time
