Consultant – Service Now Developer
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting Applications for the role of Consultant Service Now Developer
In this role you will be Managing Production tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances coordinate sub-production testing evaluation and regression remediation Perform day-to-day administration of the ServiceNow Platform
Responsibilities
Working knowledge in all aspects of ServiceNow Applications development.
Participate in solution discussions and contribute to user story creation.
Collaborate with Business Analyst Architect and Technical Lead.
Code/configure technical solution as per requirements.
Perform Unit testing resolve defects identified in Unit testing.
Develop features bug fixes and write various Server-side and client-side scripts
ServiceNow Integrations using Spokes and custom API with external tools.
Manage Production support tasks including ServiceNow Application maintenance including version upgrades. Coordinate upgrades to Production and Sub-Production instances coordinate sub-production testing evaluation and regression remediation Perform day-to-day administration of the ServiceNow Platform
Work with a remote team requiring ability to communicate well via phone and email (writing skills)
Stay current with new and updated capabilities of the ServiceNow Platform
Maintain the integrity of the ServiceNow platform across the organization
Assisting in troubleshooting effort
Monitor and review patch / release issues
Qualifications we seek in you!
Minimum Qualifications
Certified System Administrator (CSA) in ServiceNow
Understanding Agile and SCRUM
Experience in administering Now Platform
Strong hand-on experience in Java scripting debugging and deployment using update sets for new applications enhancements and version upgrades
Hands-on Experience working with Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists APIs Service Portal etc...
Web Services integration experience particularly REST
IT Graduate
Preferred Qualifications/ Skills
Certified SNOW Application Developer (MCAD)
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Contract
Employment Type
Full-Time
