Bilingual Family Support Specialist

Washington DC Hybrid $25.96 - $26.92 per hour Washington Post Top Workplace (8x Winner)

Community of Hope is seeking a Bilingual Family Support Specialist to provide direct support and education to families through home visits resource coordination and this role you will help build skills connect with community resources and create safe nurturing environments for the entire family. This position is located at our Conway Health and Resource Center located in SW Washington DC.

Our Approach and Values:

We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.

We embrace diversity welcome all voices and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

What Youll Do

• Maintain a caseload of 15-25 families enrolled in the Healthy Families Home Visiting program.
• Review initial assessment and intake utilizing the Parent Survey within 24 hours of receipt and makes contact with potential participants within 48 hours.
• Develop HFA Service Plans to address risks identified in the Parent Survey within one month of the participating familys enrollment in home visiting which are updated at least monthly in collaboration with the HFA Program Manager.
• Document CHEERS observations (Cues Holding Expression Empathy Rhythm/Reciprocity and Smiles) following each visit where the target child or children are present.
• Coordinate medical care for caregiver in the prenatal and post-partum period identifies barriers to care and problem solves to address them. Obtains immunization and well-child visit information for all children on caseload. Ensures that both caregiver(s) and enrolled children have a primary medical care provider and medical insurance.
• Meet with families on caseload primarily in the home environment to provide information from evidence-based curriculum on basic baby/toddler care social and emotional development of the child understanding cues physical and brain development of the child as well as play and stimulation. Frequency of visits are based on HFA standards.
• Network with COH and other community resources for housing employment substance abuse treatment mental health treatment training child and family services etc. and makes referrals as appropriate. Progress on referrals provided releases of information and follow-ups should be documented in the records database.
• Offer parents referral to Strong Start or Early Stages following ASQ screenings below the identified cut off. Makes referrals to appropriate resources following depression and domestic violence screens that indicate risk.

Must-Haves

• High school diploma.
• Valid CPR & First Aid Certification.
• Minimum of 2 years of experience in a public and/or human services related field.
• Bilingual in English and Spanish/Amharic.
• Experience providing public health education (ex. reproductive health smoking cessation child development and/or parenting) to at risk populations.
• Ability to conduct home visits. Valid drivers license and vehicle required as well as proof of auto insurance.
• Knowledge of community resources or the ability to become knowledgeable.
• Ability to work flexible hours including weekends and evenings.
• Proof of vaccinations. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason subject to applicable law.

Nice-to-Haves

• A.A. or B.A in Human Services field (social work early childhood education family studies or psychology) or equivalent professional experience.
• Strong interpersonal skills required as well as cross-cultural sensitivity.
• Strong organizational and scheduling skills required; ability to work independently

Why Youll Love Working Here!

At COH we prioritize the following well-being and work-life balance-centered benefits:

• 8 x Washington Post 150 Top Workplaces winner.
• 8-hour workdays with paid lunch.
• 3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU funding.
• Medical dental vision life & disability insurance 403(b) retirement.
• Leadership development internal promotions and career growth opportunities.
• A culture grounded in equity compassion and well-being.

About Us

Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful. With the help of our amazing staff we have successfully provided:

• 50000 medical visits
• 6300 dental visits
• 17000 emotional wellness visits
• 1384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone: . Community of Hope is an equal opportunity employer.