Facilities Officer
Facilities Officer
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Job Description
Facilities Officer
Salaryper annum
Location: Newham Dockside
This is not a hybrid role it requires the successful candidate to be present in person in the workplace Monday to Friday 36 hours per week.
Closing date: 16th October 2025
Hours: Full-time rota-based (7:00 AM 5:00 PM coverage)
About Us
Newham is one of Londons most dynamic and diverse boroughs and were proud of it. With over 220 languages spoken and home to some of the capitals most iconic landmarks (think Olympic Park Westfield Stratford City and Green Street) Newham is a place full of energy culture and opportunity.
Were undergoing rapid transformation with new homes jobs and investment reshaping the borough and now were looking for someone like you to be part of that journey.
Were looking for a professional friendly and resilient Facilities Officer to join our dynamic Building Services Team at Newham Dockside. This is an exciting fast-paced role where no two days are the same perfect for someone who enjoys helping others and keeping things running smoothly behind the scenes.
About the Role:
As the first point of contact for anyone entering the building your welcoming presence will set the tone for visitors colleagues contractors and residents alike. Youll ensure the building is safe well-maintained and operating efficiently while providing excellent customer service.
Key Responsibilities:
- Greet and assist all visitors in a professional and approachable manner
- Carry out building inspections and fire warden duties
- Provide general administrative support
- Use and learn bespoke IT systems including the ID card system
- Respond to queries and resolve issues at the first point of contact
- Support internal colleagues and building tenants
- Maintain security and safety within the building
- Learn how to manage the car park and the administrative processes behind this
About You:
- Exceptional customer service and communication skills
- Resilient proactive and adaptable
- Confident using IT and willing to learn new systems
- A strong team player with a warm and friendly attitude
- Ability to handle both routine and sensitive issues professionally
- Experience in facilities administration or customer service is beneficial
- Flexibility to work across the team undertaking different duties as required
If you thrive in a busy people-focused environment and love making a difference day to day wed love to hear from you!
Please view JD here
Additional Information
We are committed to creating an inclusive anti-racist environment for all. When you apply for a job at Newham your application is considered on its merits regardless of your age disability ethnicity faith gender identity or sexual orientation. If you share our vision and values and you bring the experience and skills we need thats all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children young people and vulnerable adults. If you are appointed to a job that involves working with these groups you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud other unlawful or dishonest conduct malpractice and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas and your data protection rights can be found by Experience:
Unclear Seniority
Employment Type
Full-Time
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