Business Operations Strategist Task Force Program Lead
Business Operations Strategist Task Force Program Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.
If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
** This position is on-site 4 days per/week **The Task Force Program Lead will be responsible for orchestrating and advancing Truists enterprise-wide AI initiatives through structured task force engagement. This leader will drive strategic alignment governance adherence and business value realization across Lines of Business (LOBs) and Corporate Functions (CFs) ensuring AI use cases are prioritized developed and deployed effectively.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
Key Responsibilities:
- Strategic Coordination: Facilitate collaboration across LOB/CF AI Task Forces the AI Working Group and the AI Executive Advisory Working Group to ensure alignment with Truists enterprise infrastructure governance and compliance standards
- Use Case Lifecycle Management: Oversee the intake evaluation development and implementation of AI use cases applying Truists six-stage AI system lifecycle framework
- Governance & Risk Oversight: Ensure adherence to the Enterprise AI Policy including principles of accountability transparency fairness and security. Partner with EDA and TEMPO to monitor compliance and escalate issues as needed
- Agentic AI Enablement: Support the rollout and prioritization of Agentic AI capabilities via the Truist Knowledge Domain (TKD) platform enabling self-directed goal-seeking AI agents across business functions
- Stakeholder Engagement: Act as a liaison between business leaders technology teams and external partners to shape AI strategy facilitate executive training and drive adoption
- Performance Monitoring: Define and track KPIs for AI initiatives ensuring post-implementation impact is measured and reported
QUALIFICATIONS
Required Qualifications:
Bachelors degree and minimum 10 years of related experience or an equivalent combination of education and experience to include general business management consulting-type work or other disciplines related to executive reporting operations management business management and/or technology.
Broad knowledge across multiple areas such as executive reporting stakeholder management finance project management and change management
Ability to interpret internal and external business challenges and apply best practices to improve products processes or services.
Ability to exercise judgment in solving technical operational and organizational challenges.
Superior executive-level communication skills (verbal and written) including negotiation persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
Must possess ability to:
a. Be organized consume volumes of information data and synthesize in an executive summary manner
b. Think critically to connect the dots across information and organizations
c. Support slideware creation for deliverables at the executive level
d. Provide highest level of attention to detail across all deliverables
e. Establish positive working relationships across a large organization
f. Work in a fast-paced environment where quick turnaround is demanded
Preferred Qualifications:
- Masters degree and minimum 10 years of related experience or an equivalent combination of education and experience.
- Proven experience in AI governance program management or enterprise transformation.
- Strong understanding of AI technologies including generative and agentic AI.
- Skilled in cross-functional leadership and stakeholder engagement.
- Familiarity with financial services regulatory environments and risk frameworks.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Employment Type
Full-Time
