Customer Service Rep and Dispatcher
Share
Job Location:
Elk Grove Village, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Benefits/Perks
- Flexible Scheduling (remote 4 days a week)
- Competitive Pay
Were changing how people view plumbers.
We value transparency: We make things easy for customers with clear options and clearer communications in every situation.
Responsibilities
- Phone Sales and Support
- Handle all inbound inquiries (Phone online etc.)
- Set and manage the schedules of the technicians
- Empathetic to the Customers Situations
- Hard Working
- Loves to be part of a team
- Great Sales Customer Service and Phone Skills
- Problem solver and critical thinker
- Strong Computer Skills
- Multi-tasker
- Organized
- Experience with Service Titan a plus!!
Flexible work from home options available.
Be Part of the Fastest-Growing Plumbing Company in the U.S.
At bluefrog Plumbing Drain we always strive for next-level workmanship and innovation. If youre passionate about providing exceptional customer service and quality workmanship you might be what were looking for.
Being part of one of the biggest franchises in the industry we do more than just plumbing and drain services. Our team of skilled technicians and talented professionals is dedicated to providing honest dependable quality service to every home and business.
Working at bluefrog means confronting challenges with passion and integritywhile deliveringthe highest level of professionalism. We are an inclusive plumbing company respecting individual differences and creating a sense of community at work. We welcome everyone on the team and work closely together to make a positive impact in the community. More importantly we strive for your growth and success.
Build your career at bluefrog and explore your interests with various training programs.
Our Mission
Were changing how people view plumbers.
We diagnose real problems provide the right solution for the right price and build long-term customer relationships.
Were local essential and fun.
Were bluefrog.
Our Values
We value transparency.
We make things easy for customers with clear options and clearer communications in every situation.
We value respect.
We respect our work our team our customer and ourselves. Were on time every time with the right fix at the right time.
We value solving real problems.
We never settle for bandaids we fix the root-causes.
We value team culture.
Were enjoyable to work with treat each other like family and hold each other to a higher standard of excellence.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location and not to bluefrog Plumbing Drain Corporate.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Get reliable plumbing services for your home or business from Bluefrog Plumbing + Drain. We offer drain cleaning, leak detection, and more. Contact us today.
