Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV references cover letter and any other supporting documents required in the job posting. The My Experience page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

CurrentMercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Department:

College/Division:

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Responsibilities:

The Referral Coordinator is responsible for coordinating appointments for patients in need of consultation as requested by a referring physician. The Referral Coordinator will also be responsible for scheduling tracking referral case management and obtaining insurance authorizations. The Referral Coordinator will represent the company professionally and positively and always exercising utmost
discretion diplomacy and tact in customer interactions. The Referral Coordinator is under the primary supervision of the Director of Clinical and Billing Services and general supervision of the Medical providers.

Qualifications:

High school diploma/GEDand at least one year of healthcare setting which must include working with referral and/or insurance authorization is required. Prior experience working with EMR is also required.

Knowledge/Skills/Abilities:

• Knowledge of medical terminology and experience/knowledge of the referral process and obtaining authorizations.

• Working knowledge of HIPAA as related to release of information.

• Ability to use multi-line phone system with various features.

• Computer typing and clerical experience.

• Highly organized and able to manage competing priorities and track multiple referrals at once.

• Detailed oriented able to take and follow through with delegated tasks and accountability.

• Effective communication skills.

• Must focus on obtaining and ensuring information obtained is accurate.

• Team player.

Background Check Contingencies:
- Criminal History

Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information

About Mercer University

Founded in 1833 Mercer University is a distinguished private institution recognized for its commitment to academic excellence leadership development and community engagement. With campuses across Georgia Mercers twelve schools and colleges offer a wide range of undergraduate graduate and professional programs. The university cultivates a close-knit student-centered environment where innovation service and personal growth are deeply valued. Mercers employees are at the heart of its mission dedicated to advancing innovation supporting student success and strengthening both our local and global communities through service. At Mercer we believe in the power of relationships and the importance of in-person collaboration. Accordingly our employees are expected to serve in-person as it fosters real-time problem solving mentoring and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents) generous retirement contributions tuition waivers paid vacation and sick leave technology discounts schedules that allow for work-life balance and so much more!

At Mercer University a Bear is more than a mascot: its a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If youre seeking an environment where your passion and determination are embraced then you want to work at Mercer University.