Growth Lead

Build the Future of Wellbeing

Do Your Lifes Best Work

If modern wellbeing were redesigned from scratch it wouldnt live in a GPs office or a cluttered supplement aisle. It would be digital-first beautifully curated and powered by data that actually helps you feel your best.

Thats what were building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the worlds most effective products across EAT MOVE MIND and SLEEP and were just getting started.

We combine culture-shaping storytelling cutting-edge health tech (like our new blood testing platform Healf Zone) and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House Alo Yoga Cult Beauty and Innocent were scaling fast and redefining how the world shops and lives well.

About Us

At Healf were not just a company were a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others Healf is built on grit determination and a shared understanding of the power of wellbeing.

Our culture is grounded in The Healf Standardfive principles that define how we work and win:

We Work Harder Than Anyone Else: Building something that improves lives takes long hours grit and sacrifice but we thrive on it. We all feel energised by what were building.

Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something cant be done.

Obsession Over Talent: Talent alone isnt enoughrelentless curiosity and a drive to grow set us apart.

The Healf Lifestyle: We live what we preachour personal commitment to wellbeing fuels our professional productivity.

Stronger Together: Everyone owns their lane but we run as a unit.

With Healf Zone on the horizon were entering the next phase of our journey: closing the loop on health with personalised preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something thats not only extraordinary but a first of its kind.

The Role

This is a pivotal role at the intersection of retention and growth. Youll oversee the ideation planning and execution of Healfs customer retention strategy across CRM subscriptions app and customer experience.

At the same time youll drive the growth of our newest product Healf Zone testing and scaling acquisition loops referral programs and product-led growth tactics.

At first youll wear multiple hats across CRM growth marketing and product. As the business grows theres a clear (and fast) path to build a specialist team around you and evolve into a senior leadership role within a multi-billion-pound health-tech business.

Where Youll Make an Impact

CRM & Retention

• Take ownership of CRM - a channel already driving significant revenue.

• Audit current set-up and identify opportunities for optimisation and growth.

• Launch 5 weekly campaigns/flows with our designers and copywriters to educate convert and retain customers.

• Track and analyse performance metrics turning data into actionable insights.

App & Subscriptions

• Shape the development of our app into a world-class retention tool working closely with product and design.

• Build strategies to grow subscription revenue reduce churn and increase LTV.

Healf Zone Growth

• Own and scale Healf Zone: drive acquisition activation retention and referrals from early launch to mass adoption.

• Run rapid high-velocity growth experiments across product marketing and funnels.

• Optimise customer journeys from onboarding to long-term membership engagement.

Customer Experience

• Identify opportunities to elevate the end-to-end customer journey boosting satisfaction and LTV.

• Drive an aligned omni-channel experience that makes Healfs retention efforts seamless and customer-centric.

What Youll Bring

A track record in high growth: You have 3-6 years of experience whether scaling retention/product/growth in a fast-growing consumer business or coming from top-tier consulting with strong consumer exposure and now ready to own outcomes end-to-end.

Sharp analytical ability: You turn complex data into clear insights and decisive action.

Fluency in retention and growth: From CRM subscriptions and lifecycle marketing to acquisition loops funnels and product-led growth tactics.

Creative customer-obsessed thinking: Pairing empathy for the customer with commercial instincts and brand understanding.

High ambition and ownership: You thrive under intensity take initiative and drive projects forward with accountability.

Curiosity and growth mindset: Eager to learn open to feedback and committed to raising the bar for yourself and the team.

Clear collaborative communication: Able to align marketing product and design teams around shared goals.

A passion for wellbeing: Excited to be around like-minded people deeply interested in the space to help build a multi-billion-pound health-tech business.

Why Join Healf

Do your lifes best work: Build something that matters with a team that moves fast and aims high

Surround yourself with A talent: Youll work with high-performers who care deeply and raise the standard every day

Be a builder: This isnt a cog-in-the-machine role. Youll help shape our voice culture and growth

Wellbeing is the lifestyle: From office yoga to Healf Zone insights everything we do is rooted in our pillars: EAT MOVE MIND SLEEP

Premium Wellhub Membership: Unlimited entry to 1000s of gym yoga & fitness studios.

Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.

Nest Pension: Secure your future with our pension contributions.

Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.

Team Connection: Annual company-wide retreat to recharge and bond.