Jira Service Management Administrator (fmd)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about helping teams optimize and enhance collaboration Do you thrive in a dynamic environment where your technical expertise can make a significant impact Join Axpo Switzerlands leading power trading and energy production company and help us elevate our ITSM tools to the next level!
What you will do:
- Administer and manage Jira and Jira Service Management (JSM) instances including user management and project configurations.
- Customize Jira workflows screens fields permissions and notifications to meet team needs.
- Implement and maintain JSM projects including service desk configurations SLAs and automation rules.
- Provide technical support and troubleshooting for Jira and JSM users.
- Collaborate with cross-functional teams to gather requirements and implement solutions.
- Develop and deliver training sessions and documentation for end-users.
What you bring & who you are:
- Bachelors degree in computer science software engineering or equivalent hands-on experience.
- 2 years of experience administering Jira and/or Jira Service Management.
- Strong understanding of Jiras customization options (e.g. workflows permissions notifications).
- Experience with advanced customizations including Automation for Jira and Scriptrunner apps.
- Knowledge of scripting languages such as Groovy or Python is a plus.
- Fluent in English; German and/or Spanish is a plus.
About the team:
Our team is dedicated to driving efficiency and innovation by optimizing project management and ITSM tools. We work collaboratively across departments fostering a supportive environment where everyones expertise contributes to achieving shared goals. Join us and be part of a team that values growth collaboration and excellence.
Key Skills
- Children Activity
- Accounts Assistant Credit Control
- Android
- Apparel Merchandising
- Franchise
- Construction Equipment
About Company
Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,000 employees combine exper ... View more
