Are you seeking an opportunity to work with todays most advanced thin film processing tools Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in Manassas VA to directly interface with customers to support their Anelva equipment in the field which includes installations preventive maintenance troubleshooting and repairs.
The Semiconductor Field Service Technician III (Technician Engineering III) performs technical support of high vacuum PVD equipment and related robotics. The individual must understand and have experience with vacuum technology general practices and procedures in the semiconductor industry and successfully perform field service duties in customers clean room. Position provides on-site and on-call technical support which may require off shift work.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
This position will require travel to Japan for the first 3-6 months for training.
- Responsible to monitor inspect setup calibrate and maintain semiconductor process equipment in the field to prevent equipment down time
- Troubleshoot hardware and software related issues and implement solutions
- Collect data for software related issues and discuss with headquarters in Japan
- Accurately document all maintenance activity and provide field service reports
- Install equipment control software and maintain record of software revision history
- Participate in the installation of equipment at customers sites
- Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
- Provide training and assistance to customer engineering team
- Effectively communicate with customers Canon USA and Canon-Anelva Japan employees
- Escalate serious or complicated repair problems to senior level team members
Please note this is a customer-facing role and requires compliance with customer policies and protocols which may include COVID-19 vaccination and other measures relating to COVID-19
Qualifications
- HS diploma GED or equivalent experience required plus 2-4 years of related experience
- Minimum of 2 years of experience working on vacuum equipment preferred.
- Multi chamber cluster systems and robotics experience are highly preferred
- Ability to understand electrical and mechanical drawings to troubleshoot problems.
- Experience with PLC and other software applications is a plus
- Ability to work independently following initial training and 3-6 months of on-the-job training
- Must have analytical skills for problem analysis and resolution
- Decide on problem solving road map and follow methodical means to resolution
- Decide and recommend spare and consumable parts for PMs and repairs
- Job will require international travel for training
- Domestic and international travel required (must have up-to-date travel documents).
- Valid drivers license and acceptable driving record necessary. Additionally because this position requires driving for company business as an essential function of the job must remain in compliance with company safety guidelines and policies
- Position may require ability to work flexible shifts
- Requires ability to lift approx. 50 lbs.
- Bilingual Communication skills helpful but not required. (Japanese/English)
- Substantial amount of standing walking typing grasping talking and hearing.
Occasionally kneeling crouching stooping reaching pushing pulling and climbing stairs or ladder. - The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Working primarily in a cleanroom environment (wearing full clean room suit facemask gloves safety glasses)
The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts electrical current working on scaffolding and high places exposure to chemicals ultraviolet light and lasers working in enclosed spaces close quarters narrow aisles or passageways.
The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.