Lansing, MI IT DTMB Agency Services DHHS Programmer Analyst 6 Sr. Genesys Developer

Lansing - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

For over 16 years Trilyon has been a leader in global workforce solutions specializing in Cloud Technology AI/ML Software Development Technical Writing and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering IT and emerging technologies. For additional information or to view all of our job opportunities please visit our website:

We are seeking a Genesys Administrator / IWD Support Specialist to join our team. This role will involve supporting and enhancing Genesys solutions including configuration routing strategies APIs and reporting. The ideal candidate will have experience in Genesys administration Java JavaScript and Oracle Database and a passion for delivering efficient high-performing communication solutions.

Job Title: Genesys Administrator / IWD Support Specialist
Location: Lansing MI 48933 (Hybrid 2 days onsite per week no remote-only option)
Duration: 1 year with possible extension

Job Description

The Genesys Administrator / IWD Support Specialist will play a key role in maintaining configuring and enhancing the Genesys environment. The position requires hands-on experience with Genesys administration application development for routing strategies APIs customizations and database analysis. Candidates must be detail-oriented collaborative and able to support mission-critical communication systems in a hybrid work setting.

Top Skills & Years of Experience

Genesys Administration / IWD Support: 3 5 years
Java: 3 5 years building/maintaining routing strategies APIs and integration components
JavaScript: 3 5 years web services APIs and Genesys Workspace customizations
Oracle Database: 3 5 years SQL queries stored procedures and analyzing reporting/configuration data

Why Join Us

Trilyon Inc. offers a comprehensive benefits package
Opportunities for growth and professional development
Collaborative and inclusive company culture

Equal Employment Opportunity (EEO) Statement

Trilyon Inc. is an Equal Opportunity Employer committed to diversity equity and inclusion. We do not discriminate based on race color religion gender gender identity sexual orientation national origin age disability veteran status or any other protected status under applicable laws. Our diverse team drives innovation competitiveness and creativity enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.

Thank you
Anjali Sharma

For over 16 years Trilyon has been a leader in global workforce solutions specializing in Cloud Technology AI/ML Software Development Technical Writing and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering IT and emerging technologies. For additional...