Workplace Experience Specialist II
Workplace Experience Specialist II
Posted on :
02-10-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-10-2025
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below client is the champion of great services connecting more than 100000 brands with customers over telephony chat email messaging social channels communities review sites and help centers.
Job Title: Workplace Experience Specialist II
Location: Francisco CA 94105
Duration: 5 Month
Job Type: Temporary Assignment
Work Type: Onsite
Shift: Mon-Fri 8:00am-5:00pm; overtime sometimes required
Job Description:
- Clientis looking for a professional and accountable Workplace Experience Operations Coordinator to join our rapidly expanding Workplace Experience Team.
- Were the department that keeps day-to-day life running smoothly for clients employees and we have a lot of fun along the way!
About you:
- You are an experienced and organized multi-tasker who thrives in a busy energetic workplace environment.
- Above all you love helping others and are willing to pitch in whenever and wherever you are needed.
- Youre flexible can readily adapt to any situation and are excited to roll up your sleeves and be an integral part of a dynamic workplace and company.
- Youre an excellent communicator comfortable interacting with all levels of employees management and third-party vendors. You are detail focused have impeccable judgement.
- You always lead with yes but are comfortable saying no to requests that dont fit team / company goals.
- Youre sensitive to employees needs and the needs of the company and your team.
- You know that providing excellent customer service might mean dropping everything to sort out an unexpected problem but thats OK; last-minute requests dont faze you!
Primary Responsibilities:
Mailroom Administration:
- Daily gathering scanning and shipping of mail packages
- Creating UPS labels and handling inbound packages
Ticket Triaging:
- Monitor and check the ticket queue multiple times a day
- Respond to specific SF inquiries and determine ticket routing
Technical Skills:
- Utilize Google Suite (Sheets Docs Mail and Calendar) with ease
- Demonstrate strong writing skills
- Leverage familiarity with Asana and clienk
- Apply an understanding of basic AI tools to optimize workflows
Event Support:
- Assist with the setup and breakdown of events
- Follow pre-set instructions and schedules including setup breakdown times and lunch arrangements
Reception & Front Desk Support:
- Provide coverage for front desk duties during breaks
- Understand and follow basic reception procedures
Inventory Management:
- Ensure first aid kits are properly stocked
- Monitor office supplies and organize orders as needed
- Keep count of storage rooms and swag onsite
Additional Duties:
- Perform spot cleaning and offer organizational assistance as needed
- Coordinate with external vendors and building management on operational needs
- Communicate effectively with employees via Slack and email
- Conduct weekly site walks to identify any damage or areas for improvement
- Review internal articles and help update data as necessary
- Perform other duties and special projects as requested.
Requirements:
- Minimum of 2 years experience in Facilities/Office Coordination/Management
- Excellent communication skills across employees at all levels within the organization
- Demonstrated project management skills
- Strong computer skills including experience with Google Suite
- Interested in and adept at learning new computer programs and skills
- Familiarity with building operations (lighting air conditioning flooring etc.)
- Demonstrated ability to handle multiple tasks with little or no supervision
- Advanced problem solving skills
- Positive attitude; grace under pressure
- Accurate organized punctual and accountable
Preferred Skills/Qualifications:
- Academic qualification in relevant discipline degree / diploma preferred.
- Experience with light furniture assembly (cabinets shelving etc.).
- Experience with Building Management Systems and access control (Gable S2) software
- Member of professional Facilities Management association
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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