Client Solutions Consultant (French Speaking)

About us

Fenergo is a high-growth global SaaS company driving digital transformation for some of the worlds largest and most complexorganisations. Whilewereknown for our leadership in Client Lifecycle Management (CLM) solutions for financial institutions our technology now powers a broad range of regulated industries looking to streamline compliance onboarding and customer experiences.

With over 700 team members across 11 international offices Fenergo offers the agility of a tech scale-up combined with the reach of a global getting in on the ground floor of the next phase in our growth journey as part of a 100 million expansion across Research Development and Innovation backed by Enterprise Irelandwerecreating 300 new jobs in our Dublin HQ and a further 200 globally.

Weve earned industry recognition toowerethe #1 CLM provider in the RiskTech100 and a Deloitte Best Managed Company. We stay ahead of the curve through innovation and customer impact. Led by our CEO Marc Murphy our team thrives on solving real-world challenges with smart scalable AI-driven technologymaking this an exciting time to join Fenergo and help shape the future of digital transformation.

Department Overview & Mission

The Client Solutions department is at the forefront of Fenergos growth strategy. The team works closely with prospective clients toshowcasethe products capabilities and align solutions to client needs. Byleveragingdeep industry and product knowledge the team helps clients achieve both tactical and strategic goalsdemonstratingthe quantifiable value Fenergo can deliver.

The department prides itself on a consultative client-focused approach: building strong relationships collaborating with customers anddrivingindustry-leading clear: to deliver the ACV target by being the best at our craft we exist to win in all arenas.

Purpose of the Role

This specialised pre-salesrole requires in-depth knowledge of Client Lifecycle Management from a functional technical implementation and operational perspective. The role demandsstrong communicationand stakeholder management skills across diverse EMEA markets. As apredominantly client-facingposition it requires someone who can quickly understand critical client needs draw on industry best practice and outlineoptimalsolutions.

The Client Solutions Consultant will work closely with the Regional Head of Client Solutions (EMEA) the Head of Sales (EMEA) and the wider EMEA sales team. Together you will plan and execute strategies to support client needs using the Fenergo platform. The role involves detailed technical and functional support throughout the sales cycle including demonstrations workshops and senior-level client interactions.

Key Responsibilities

Client Delivery

• Partner with the Regional EMEA Client Solutions Lead and EMEA Sales team to plan and execute opportunities from qualification through to closure.

• Clearly communicate the product capabilities of the Fenergo platform aligning these to client-specific needs through RFP responses product demonstrations solutioning workshops and scope assessments.

• Deliver Proof of Concept and Proof of Value exercises based on high-level requirements often under tight deadlines.

• Lead on-site or virtual engagements to understand client processes requirements and architecture;facilitatesolution discussions that map challenges to Fenergos capabilities.

• Proactively scope functional and technical requirements assessing both met and unmet client needs and recommend solutions that optimise value for both client and Fenergo.

• Use knowledge of competitive offerings and deep financial domainexpertiseto shape winning solution strategies.

• Maintain and expand working knowledge of the Fenergo platform; provide structured feedback to Product Management on enhancements.

• Take ownership of quality and usability of all client deliverables within EMEA.

Organisation &Team Collaboration

• Drive best practice adoption within the EMEA Client Solutions team.

• Identifyand implement delivery efficiencies (process or tooling-related) and roll them out across the region and globally.

• Play a key role in shaping EMEA input into the Global Client Solutions strategy.

• Collaborate with cross-functional teams (ClientServices Product Engineering Product Management Sales) to meet deadlines and clientexpectations.

• Build strong relationships across client teams and internal stakeholders ensuring alignment between Sales and Professional Services.

• Keep abreast of industry regulatory and product changes applying them in client engagements.

• Contribute to employee development by mentoringand sharingexpertisewith junior colleagues.

Desired Experience

• 2 years of experience in pre-sales consulting or solution delivery within the financial services software industry.

• Proven success working with complex clients across multiple business segments including C-level engagement.

• Strong interpersonal and consultative skills with the ability to influence decision-making at senior levels.

• Results-driven self-starter with the ability to excel in a fast-paced environment.

• Strong project management skills including the ability to prioritise multiple initiatives under tight deadlines.
• In-depth knowledge of financial services client lifecycle management and regulatory compliance processes.

Required Qualifications & Skills

• Degree or Diploma in Business Computing Engineering or related discipline.

• Strong client-facing skills; able to confidently own the room with senior stakeholders.

• Organised detail-oriented with strong logic and problem-solving ability.
• Business level fluency in French essential.

Our promise to you

We are striving to become global leaders acrossall ofthe categories weoperatein and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement

• Respect: A collective feeling of inclusion and belonging

• Excellence: Continuously raising the bar

Whats in it for you

• Health insurance
• 25 days annual leave plus 3 company days
• Work From Home set-up allowance
• Exposure to our local wide partner community
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits such as flexible working hours work-from-home policy sports and social committee and much more
• Extensive training programs through Fenergo University where you will be certified in all of the Fenergo products
• Opportunity to work on a cutting-edge Fintech Product using the latest tools and technologies harnessing AI
• Defined training and role tracking to allow you to see and assess your own career development and progress
  
  

Diversity Equality and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are valued respected and can reach their full potential. We do not discriminate based on race colour religion sex national origin age disability or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications merit and business needs. We believe that a diverse workforce enriches our company culture fosters innovation and contributes to our overall success. We strive to provide a fair and supportive environment for all employees promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Required Experience:

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