Director, Global Account Management Health Solutions
Director, Global Account Management Health Solutions
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1 Vacancy
Job Description
Job Summary
The Director Account Management will report to the VP Global Account Management. In this role you will be In-charge of holding up developing implementing and managing account strategies in order to provide the business with optimal quality pricing & delivery performance.P&L control for managing strategic accounts and will establish and maintain good strategic customer relationships in order to achieve maximum advantage for the company with the delivery of a quality product to its customers.
What a typical day looks like:
Set and Execute 3YP.
Guide quarterly financial planning process with sites and hold up orgs.
Comprehension of P&L and Balance Sheet on levers to improve.
Set goals for specific accounts of controls.
Price business in line with segment goals.
Manage Customer escalations.
Coordinate multiple sites and functions to exceed customers expectations.
Owns results of Sales Profit and charge offer delivering growth and maintaining a Sugar Pipeline.
Relationship management with Customer at executive / resolution-making levels.
In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
Segment relationship management and information flow developing growth through pan-Flex contribution.
In charge of contract renewals changes and maintenance.
Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.
In charge of improving communication and driving best practices across multi-sites.
Ensures all client programs execute to contract hitting key KPIs.
Hold up of ITO versus quote E&O management.
Control of tracking risks on the business and reporting to Flex business accordingly.
The experience we are looking to add to our team:
Typically requires a Bachelors degree or equivalent experience.
10 years of account management experience.
Demonstrates expert operations technical and people and/or process skills as well as customer (external and internal) relationship skills.
Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.
Understands the strategic impact of the function across sites.
EMS industry experience a plus.
Open to 25-30% travel.
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
Sales - Marketing - Account MgmtIs Sponsorship Available
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
Director
Employment Type
Full-Time
