Scheme Manager Residential

Pinner - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Scheme Manager - Residential

Pay 27082 per annum this role is live in and includes a property onsite on a rent-free basis

Permanent full time (37.5hpw) mainly Mon - Fri

Pinner Middlesex

We cant offer a CoS for this role

Home a place where you belong

If you want to make a difference supporting people to live independently and enjoy their well-earned retirement then join us Youll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.

What youll do

Managing the scheme on behalf of our residents ensuring that our buildings are safe secure and meet required safety standards.
Providing visibility on the scheme engaging with customers responding to calls and providing a warm safe and welcoming environment.
Ensuring communal areas are clean safe and welcoming. Although our customers live independently they like to get together regularly to socialise in our wonderful communal spaces.
Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
Signposting customers to relevant services to support their welfare and make a difference to their lives.
Supporting our sales team when a new property becomes available interviewing new potential customers and providing a warm welcome as our new customers move in.

Why join us

Youll join Nicole and our Leasehold Retirement Central team were super passionate about what we do! Were really proud of our team unity. Were a supportive bunch and like to have regular team days with coffee and cake.

You have

A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
Knowledge of the health and social issues that affect older people.
Some experience in safeguarding and carrying out risk assessments.
Able to work collaboratively with different partners.
Strong administrative skills being able to manage accounts budgets and invoicing for any repairs to our buildings communal areas and gardens.
A self-starter approach with the ability to work much of your time be organised bring initiative and be able to make your own decisions effectively.

Stronger together

We do our best work when were ourselves. Thats why our inclusion wellbeing and diversity networks help make Home Group a great place to work!

The practical bits

There may be some flexibility to adapt your working hours do let us know about this when you meet us at the interview
We work Monday to Friday but you may need to work occasional evenings too to support our customers. The great news is that youll be able to shape your own diary.
You must be able to use technology for updating records completing online learning and collaborating with other colleagues.
Youll need an Enhanced DBS check done and we pay for that.

Whats in it for you

Enjoy 2 days volunteering 34 days leave (this includes bank holidays and a me day!) increasing to 39.
Health cash plan saving you from 1140 per annum. Well cover your costs (and kids if you have them) towards dental optical prescriptions alternative therapies and lots more.
Over 800 high street discounts on groceries holidays and days out. Looking for a new phone bike or car Save money with us.
Generous pension scheme with life insurance of 3x salary
Instant pay access with Stream
We Grow Our Own colleagues (not literally of course!) when youre ready for the next step in your career you can grow with us!

Find out more

Click APPLY NOW to see our Scheme Manager Job Description find out about us for help to apply and for all our benefits. Roles can close early so dont wait. dont wait.

For reasonable adjustments email

Required Experience:

Manager

Scheme Manager - ResidentialPay 27082 per annum this role is live in and includes a property onsite on a rent-free basisPermanent full time (37.5hpw) mainly Mon - FriPinner MiddlesexWe cant offer a CoS for this roleHome a place where you belongIf you want to make a difference supporting people to l...