Job Summary
At Belk we have a vision to reimagine the department store. As a Vineyard Vines Selling Specialist you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our brand appeals to our customer and encourages them to buy. Most importantly you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
The Vineyard Vines Selling Specialist is responsible for becoming a subject matter expert on the Vineyard Vines brand ensuring the customer experience is elevated product is placed and merchandised to reflect vendor standards and presentation is consistently maintained.
Job Functions
- Providing Excellent Customer Service:
- Proactive greeting and engaging customers warmly and with a smile.
- Impact sales both by helping and pleasing customers and by employing high-level selling skills.
- Demonstrating Initiative:
- Meet or exceed solicitation goal for Belk Rewards Credit Card program.
- Meet or exceed clientele goals where applicable.
- Understand Store Assortment (for assigned department) in addition to inventory available at other stores and on .
- Focusing on Results:
- Meet or exceed sales goals.
- Increase units sold per transaction by recommending products to customers.
- Identify and reduce shrinkage in area.
- Work professionally and pleasantly with co-workers customers and managers to accomplish defined tasks.
- Maintain floor and stock areas consistent with store standards.
- Follow procedures for all systems including counts markdowns and inventory control.
- Comply with policies and procedures in the associate handbook.
- Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
- Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.
Education / Experience Requirements:
Position Contribution Level:
Intermediate Level
Minimum Education & Experience:
- No education requirement.
- Experience in retail preferred.
Knowledge / Skills Requirements:
Knowledge & Skills
- Excellent communication skills.
- Ability to use and learn industry technology preferred.
Physical Requirements:
Physical
- Ability to use computer keyboard touchscreen monitor handheld devices standard telephone and other related business equipment
- Hand manipulation to remove sensor tags
- Ability to push / pull 100-500 pounds when moving stock carts
- Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Reporting Relationships:
Supervisor
Sales Team Manager
Supervises
None
Required Experience:
IC